Manager, HRSD Tech

Comcast; Upper Moreland Township (Montgomery County); On-site; USD 120,000 - 150,000; Full time

Job summary

Comcast is seeking a leader to manage strategic direction and oversee the build and deployment of functional systems and technology initiatives in the United States. You will partner with Centers of Excellence, lead requirement analysis, and ensure projects align with organizational strategies to improve employee experiences.

You will mentor teams, review designs, orchestrate build, test, and deployment, and collaborate with stakeholders to define deliverables.

Qualifications

• Experience in gathering and analyzing business requirements from stakeholders.
• Ability to drive requirements across multiple teams and platforms.
• Adept at defining and prioritizing system enhancements and changes.

Responsibilities

• Managing relationships with business stakeholders to define product and technical requirements for system initiatives
• Leading analysis efforts to determine comprehensive business requirements
• Developing team members through strategic plans, recommended learning paths, and mentorship
• Overseeing the provision and review of business requirements and designs for system implementations
• Orchestrating build, test, and deployment activities for functional platforms
• Collaborating with key stakeholders to ensure a shared understanding and agreement on project deliverables
• Monitoring and communicating changes to agreed deliverables, escalating as necessary
• Recommending and executing functional platform enhancements in conjunction with stakeholders
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Skills

Data Integrity

Requirements Analysis

Stakeholder Management

Automation

Risk Management

Performance Management

Process Improvements

Job description

Job Summary

This job is responsible for managing strategic direction and overseeing the build and deployment of functional systems and technology initiatives. It involves partnering with Centers of Excellence, leading requirement analysis, and ensuring the successful execution of projects. The role is crucial for enhancing employee experiences and aligning platform development with organizational strategies.

Job Description

Responsibilities:

• Managing relationships with business stakeholders to define product and technical requirements for system initiatives


• Leading analysis efforts to determine comprehensive business requirements


• Developing team members through strategic plans, recommended learning paths, and mentorship


• Overseeing the provision and review of business requirements and designs for system implementations


• Orchestrating build, test, and deployment activities for functional platforms


• Collaborating with key stakeholders to ensure a shared understanding and agreement on project deliverables


• Monitoring and communicating changes to agreed deliverables, escalating as necessary


• Recommending and executing functional platform enhancements in conjunction with stakeholders


• Consistent exercise of independent judgment and discretion in matters of significance.


• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.


• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.


• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.


• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.


• Win as a team make big things happen by working together and being open to new ideas.


• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.


• Drive results and growth.


• Support a culture of inclusion in how you work and lead.


• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Data Integrity; Requirements Analysis; Stakeholder Management; Automation; Risk Management; Performance Management (PM); Process Improvements

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.