Manager, HR Programs and Engagement

OrthoCarolina; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid holidays

Wellness programs

Tuition reimbursement

Job summary

OrthoCarolina is seeking an HR Programs and Engagement Manager to drive strategy, design, and continuous improvement of employee engagement, recognition, learning, and culture-building programs. This role partners with leaders to align HR initiatives with organizational goals and uses workforce analytics to drive impact.

You will lead Employee Council and ERG programs, manage recognition and VTO, and work with Corporate Training to optimize learning technology and reporting.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
• 3–5 years of progressive experience in employee engagement, learning and development, HR program management, or related HR disciplines.
• Experience designing and implementing enterprise-wide engagement and HR program initiatives.
• Experience partnering with senior leaders to improve organizational culture and employee experience.
• Experience in change management methodologies, employee listening strategies, data analysis, and reporting.
• Experience managing budgets, vendors, and program performance metrics.

Responsibilities

• Lead strategy, development, and execution of employee engagement initiatives that foster a positive workplace culture.
• Manage Employee Council program including member selection, meetings, communications, and action planning.
• Oversee Employee Resource Groups (ERGs) providing guidance, governance, and participation impact.
• Partner with leaders to embed values and cultural priorities into HR programs and experiences.
• Manage company-wide recognition programs (Quarterly Spotlights, All-Star, Team Appreciation Gift).
• Oversee Retirement Recognition, Years of Service, Milestone Celebrations.
• Manage Referrals, Volunteer Time Off (VTO) program communications and tracking.
• Analyze engagement data to identify trends and support decision-making; develop KPI reports for leadership.
• Collaborate with Training and leadership to support learning tech strategies, content, and reporting.
• Oversee Brand Store and Rewards Platform vendor management and budgeting.
• Develop relationships with vendors to ensure cost-effectiveness and program success.
• Ensure compliance with policies and regulations.
• Present program strategies and outcomes to HR and senior leaders.
• Serve as trusted advisor on engagement and workforce experience best practices.

Skills

Employee engagement

Change management

Data analysis

Stakeholder management

Presentation skills

Facilitation

Communication

Strategic thinking

Vendor management

Learning science

Education

Bachelor's degree in HR or related field

Tools

WorkDay Peakon

Glint

Qualtrics

Press Ganey

Workday HRIS

Job description

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

HR Programs and Engagement Manager

The HR Programs and Engagement Manager is responsible for the strategic design, implementation, and continuous improvement of employee engagement, recognition, learning engagement, and culture-building programs that enhance the employee experience and support organizational goals. This role serves as a strategic partner to leaders across the organization, applying expertise in program management, learning science, and workforce analytics to design and deliver initiatives that enhance employee engagement and strengthen culture.

Essential Functions

• Lead the strategy, development, and execution of employee engagement initiatives that foster a positive and inclusive workplace culture.
• Manage the organization's Employee Council program, including member selection, meeting facilitation, communications, and action planning.
• Oversee and expand the Employee Resource Groups (ERGs), providing guidance, governance, and support to maximize participation and impact.
• Partner with OC leaders to embed organizational values and cultural priorities into HR programs, policies, and employee experiences.
• Manage Company-wide employee recognition programs. (Quarterly Spotlights, All-Star program, Team Appreciation Gift Management, etc.)
• Oversee Retirement Recognition, Years of Services, and Milestone Celebration programs.
• Manage the employee's Referral Bonus Program.
• Manage the Volunteer Time Off (VTO) program, including communications, policy and participation tracking
• Evaluate program effectiveness and recommend enhancements based on participation and workforce data.
• Partner with Corporate Training Manager and internal leaders to support learning technology strategies, content management, reporting, and process optimization.
• Oversee the Company Brand Store (OC Gear Store), including vendor management, inventory planning, promotional campaigns, and budget oversight.
• Oversee the Reward and Recognition Platform, including vendor management, inventory planning, and budget oversight of point system.
• Develop and maintain strong relationships with internal and external vendors, negotiating services, and ensuring program and cost-effectiveness.
• Ensure programs comply with organizational policies and applicable regulations.
• Analyze engagement workforce and program data to identify trends, measure effectiveness, and support decision-making. This includes onboarding and exit interview data.
• Develop reports and presentations for senior leadership. Establish key performance indicators (KPIs) and monitor program outcomes.
• Build strong partnerships with leaders across the organization to advance engagement and culture initiatives.
• Partner with the User Experience leadership to identify opportunities to enhance employee experience through innovative programs and initiatives.
• Present program strategies, outcomes, and recommendations to HR and Senior leadership team.
• Serve as a trusted advisor to leaders on employee engagement, recognition, and workforce experience best practices.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
• 3–5 years of progressive experience in employee engagement, learning and development, HR program management, or related HR disciplines.
• Experience designing and implementing enterprise-wide engagement and HR program initiatives.
• Experience partnering with senior leaders to improve organizational culture and employee experience.
• Experience in change management methodologies, employee listening strategies, data analysis, and reporting.
• Experience managing budgets, vendors, and program performance metrics.

Skills & Abilities

• Experience with engagement survey platforms (e.g., WorkDay Peakon, Glint, Qualtrics, Press Ganey), employee recognition systems (i.e. People Are Everything), and workforce analytical tools (i.e. Worksite Institute) and HRIS platforms such as Workday.
• Strong knowledge of employee engagement, recognition, culture, and learning science principles.
• Demonstrated ability to independently manage multiple programs and priorities.
• Exceptional program and project management skills.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Ability to influence and build credibility with senior leaders and stakeholders.
• Excellent facilitation, presentation, and communication skills.
• Growth mindset with continuous improvement orientation.
• Strong business acumen and strategic thinking abilities.
• Experience leading employee resource groups, employee councils, and engagement committees.
• Experience with learning management systems and talent development programs.