Manager, Hospitality

Game Seven Agency; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic executive to lead hospitality experiences and client engagement initiatives. This role, based in Charlotte, emphasizes creativity, strategic thinking, and a passion for events. The ideal candidate will thrive in a collaborative environment, driving innovative solutions while managing high-profile corporate events. With a focus on building strong client relationships and delivering exceptional service, this position offers an exciting opportunity to make a significant impact in the sports management sector. Join a team that values diversity, creativity, and excellence in every project.

Benefits

Health Insurance

Flexible Working Hours

Professional Development Opportunities

Team Building Events

Qualifications

• 6 to 8 years of experience in corporate events and hospitality.
• Experience with sponsorship activation and sports marketing.
• Ability to manage relationships with clients and vendors.

Responsibilities

• Manage day-to-day operations of hospitality events and client relationships.
• Develop and manage budgets, event calendars, and planning tools.
• Create innovative event concepts and ensure successful execution.

Skills

Event Planning

Budget Management

Client Relationship Management

Creative Ideation

Problem-Solving

Time Management

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in Event Management or Related Field

Tools

Event Management Software

Budgeting Tools

Job description

Charlotte, North Carolina, United States

Excel Sports Management is an industry-leading sports agency representing top-tier talent, blue-chip brands and marquee properties. Our success is rooted in our people, our high character reputation and our commitment to creating a diverse and welcoming workplace. We focus on team chemistry, collaboration, strong relationships, valuable networks, and ambitious ideas to deliver innovative solutions that keep our clients and agency ahead of the curve.

Excel Sports Management is an Equal Opportunity Employer (EOE).

Position Summary:

Excel Sports Management is seeking an experienced executive to support Excel owned hospitality experiences, key clients, internal teams, and new business efforts. This role will be based in our Charlotte office. The ideal candidate is passionate about events, creative ideation, developing concepts, and executing with excellence. Applicants are willing to get their hands dirty, coachable, willing to learn, flexible, and multi-faceted. A self-starter who can work with a small team and communicate to larger teams is a critical quality. We expect the ideal candidate to be someone who impresses everyone around them with their work ethic and willingness to go above and beyond.

Responsibilities:

• Provide the day-to-day management of Excel owned hospitality events, develop and manage annual budgets, develop annual hosting calendar, work with key stakeholders on event goals and vision, develop and manage invitation process and business tracking, handle event planning start to finish for each experience, create post event recaps and reconcile budgets
• Support the day-to-day management of key clients’ hosting strategy, activation, hospitality and marketing initiatives
• Build and maintain positive client relationships that result in increased reliance upon Excel
• Interact daily with internal and external clients and all appropriate agencies/properties to support client hospitality and event initiatives
• Develop ideas for innovative event branding, collateral and on-site materials, keeping the latest technology to-of-mind
• Lead the development of engaging on-site concepts around gifting activations, creative food and beverage experiences, local in-market activities, and unique ways to incorporate talent
• Create planning tracking tools and on-site materials: rooming lists, confirmation documents, food and beverage schedule, transportation manifest, etc.
• Negotiate contracts, secure products and services based on clients needs
• Provide event portfolio analysis, identifying relevant opportunities that support strategic recommendations for the clients
• Manage the client-vendor relationships and coordinate necessary activation and leveraging deliverables on behalf of client
• Create event briefs, recaps, event itineraries and staff plans
• Plan client status calls including scheduling and preparing agendas or status documents
• Provide on-site leadership/management of hospitality events
• Support event ROI/measurement processes
• Build, update, manage, and reconcile budgets, along with providing client budget updates along each step of the process
• Manage internal resources and vendors to be accountable for delivering work to the highest standards
• Understand the businesses and industries of our clients and focus on creating the best opportunities for the brand and our business

Qualifications:

• 6 to 8 years of relevant experience planning and executing high-level corporate events and hospitality experiences, experience with sponsorship activation, sports marketing, or other relevant industry experience
• Experience working with a variety of vendor types: hotel, transportation, catering, production, etc.
• Experience managing day-to-day relationships with clients, agencies, and vendors
• Experience leading a team, managing projects, building budgets, leading clients

Knowledge, Skills & Abilities:

• Comprehends and respects budgets, budget management and planning experience a plus
• Ability to think strategically and creatively
• Ability to problem-solve independently and in groups
• Excellent time management, written and oral communication skills
• Exceptional interpersonal and client services skills
• Excellent technical/computer skills and presentation know-how
• Ability to multitask effectively in fast-paced environments
• Goal-oriented and results-driven
• Maintains composure under pressure
• Ability to interface with colleagues, senior executives, talent, and clients effectively and personably, recognizing the need to adjust communication style according to the audience
• Proactive and productive, recognizing opportunity and implementing procedures to achieve better job efficiencies
• Strives to increase industry knowledge, able to self-educate to be ahead of the curve
• Values truth, openness, and pursues excellence
• Has a strong sense of ownership – ensures goals are met and high level standards are upheld
• Has uncompromised ethics, integrity and discretion with company and client information
• Engages in internal activities (team building, events, off-sites, etc.) and embraces internal culture
• Ability to travel frequently and work nights, weekends and holidays

The pay range for this position is: $80,000 - $90,000 per year. This position is also eligible for benefits and discretionary bonus.

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria.

This position is not eligible for sponsorship.

Excel Sports Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation and training.

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Excel Sports Management is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, marital status, disability, genetic predisposition or genetic carrier status, veteran status or any other legally protected status. We are committed to fostering and creating a dynamic workforce and environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.To help us monitor and assess our recruitment efforts, we invite you to self-identify as part of any group set forth below. Completion of this form is voluntary and will not affect your opportunity for employment or the terms or conditions of your employment. This form will be retained separate from your application for employment. Your voluntary cooperation is appreciated. * Select...

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