Manager, HealthPartners Direct Access Center

Regions Hospital; BLOOMINGTON (MN); On-site; USD 110,000 - 150,000; Full time

Job summary

HealthPartners seeks an experienced CHO HealthPartners Direct Access Center Manager to lead day-to-day operations and drive excellence in patient flow and capacity management. The role emphasizes staff development, standards of care, and fiscal oversight, reporting to the Director in a collaborative healthcare setting.

The position requires RN licensure in MN/WI and 5+ years of access/operations experience, with 2+ years of leadership, plus BLS/CPR. Bloomington, MN location; full-time schedule.

Qualifications

• Bachelor’s degree in Nursing or AD in Nursing with a Baccalaureate degree in a related field.
• Minimum five years of experience in access center, hospital patient flow, capacity management, or operations.
• Minimum two years of leadership or supervisory experience in a complex healthcare environment.
• Demonstrated experience leading operational improvement initiatives and multidisciplinary teams.
• Current RN license for Minnesota or Wisconsin; must obtain both MN and WI licenses within 6 months.
• BLS/CPR certification as required.

Responsibilities

• Lead day-to-day operations of the Direct Access Center CHO Department.
• Plan, coordinate, and supervise department activities and staff development.
• Establish and evaluate standards of care; manage environmental, HR and fiscal aspects.
• Support high-performing teams and drive operational excellence across the department.

Skills

Leadership

Operations management

Staff development

Multidisciplinary teamwork

Financial management

Education

Bachelor’s degree in Nursing or AD in Nursing with Baccalaureate degree in related field

Job description

Job Description

We’re looking for an experienced and dedicated CHO HealthPartners Direct Access Center Manager to lead the day-to-day operations of the Direct Access Center CHO Department. Under the direction of the Director, this role provides leadership in planning, coordinating, and supervising department activities while ensuring high standards of care and service. This includes establishing, maintaining and evaluating standards of care and assuming responsibility for staff development, environmental, human resource and fiscal management.

This is an opportunity to make a meaningful impact by supporting a high-performing team, maintaining quality standards, and helping drive operational excellence across the department.

Work Schedule

Full time, Monday through Friday, 40 hours a week.

Required Qualifications

• Bachelor’s degree in Nursing or AD in Nursing and Baccalaureate degree in a related field
• Minimum five (5) years of experience in access center, hospital patient flow, capacity management, or operations
• Minimum two (2) years of leadership or supervisory experience in a complex healthcare environment
• Demonstrated experience leading operational improvement initiatives and multidisciplinary teams
• Current Registered Nurse license for either Minnesota or Wisconsin required upon hire. Must have both current MN & WI Registered Nurse license within 6 months of hire. Both Minnesota and Wisconsin license must be maintained
• Basic Life Support (BLS/CPR) as required

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.