Manager, Government Operations - Transportation

Landstar; Jacksonville (FL); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Landstar is hiring a Manager, Government Operations in Jacksonville, FL. The role leads the TPS/AA&E training program, oversees a team of four, and ensures compliance with FAR, DTR, NISPOM, and related regulations. The position emphasizes onboarding, audits, and day-to-day security operations.

The incumbent will coordinate with multiple departments, deliver regular training, and manage the onboarding process for owner operators, agents, and staff. Hybrid schedule in Jacksonville is expected.

Qualifications

• Familiarity with FAR, DTR 4500.9, NISPOM, MFTURP and related requirements.
• Experience leading a team and managing training programs.
• Ability to travel and work on call as needed.

Responsibilities

• Manage Landstar Government Agents for regulatory compliance.
• Assist in planning and preparing DSS inspection audits.
• Schedule AA&E recertification classes across the US.
• Maintain security files for 800+ Owner Operators, 175+ Agents, 50+ employees.
• Support government tenders and coordination with departments.
• Coordinate paperwork flow with Claims, Risk, Safety, Hazmat, etc.
• Provide training for AA&E/TPS drivers and staff as needed.
• Oversee onboarding and recertification processes for TPS/AA&E teams.

Skills

FSO knowledge

Regulatory compliance

Team leadership

MS Office

Security clearance

Education

High School Diploma or GED

Bachelor's degree

Tools

Microsoft Office

DoD/DSS portals

Job description

What is Landstar?

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

Location: Hybrid in Jacksonville FL, 3 days a week in the office

Schedule: Monday - Friday, 8am - 5pm

What work will you perform?

The Manager, Government Operations, performs the duties of Assistant Facility Security Officer (FSO) while managing a team of 4 direct reports. In this role you will lead the Transportation Protective Services (TPS) and Arms, Ammunition and Explosives (AA&E) training program for employees, BCOs, and agents. Your experience leading teams that support the growth of market share through training, excellent customer service and overseeing day-to-day operations will be paramount to your success. You will lead the team to meet or exceed all established metrics.

Essential Responsibilities:

• Manage Landstar Government Agents for compliance with regulations such as the Federal Acquisition Regulations (FAR), Defense Transportation Regulation (DTR 4500.9), NISPOM, MFTURP and/or other requirements as determined by law or government regulation or policy
• Assist the Department Director in preparing/planning DSS (Defense Security Service) inspection audits.
• Schedule and maintain attendance for BCO Arms, Ammunition and Explosives (AA&E) recertification classes throughout the US.
• Assist with the creation, maintenance and modification of 800 + Owner Operator's, 175+ Agent's & 50+ Corporate Employee's Security & Personnel files. Regularly inspect for accuracy & compliance with DoD/DSS Policy.
• Assist in the maintenance and updating of government tenders including accessorial.
• Assist agents and customers in determining equipment availability, sourcing capacity and anticipating freight volumes.
• Respond to any in-transit emergency and notify proper authorities in accordance with applicable laws, government regulations and Landstar policy.
• Coordinate proper paperwork flow with other departments (e.g. Claims, Risk Management, Safety, Compliance, Hazmat, etc.).
• Provide regularly scheduled, remedial, and "as-needed" training to AA&E/TPS drivers, agents, employees and customers/shippers.
• Provide administrative support for the Transportation Protective Services and other security programs (DoD, Federal Agencies or Commercial Vendors).
• Actively manage the entire TPS/AA&E Owner Operator onboarding, training and recertification process from beginning to end (vetting, e-QIP, fingerprints, Interim to Final Clearance, initial and recertification training, etc.).
• Provide back-up support for emergency relief operations as required (FEMA assistance, etc.).
• Manage department CMS (Call Management System).

Required Minimum Experience and Education:

• High School Diploma or GED
• Certified Facility Security Officer (FSO)
• Hold Current Department of Defense SECRET Clearance

Preferred Experience and Education:

• Bachelor's degree
• Three years of experience as a manager
• Military experience

Knowledge, Skills, and Abilities:

• General knowledge of applicable government regulations, policies, and contracts, especially the National Industrial Security Program Operating Manual (NISPOM) and Military Freight Traffic Unified Rules Publication (MFTURP)
• Efficient in Microsoft Office
• Analytical problem-solving skills
• Excellent oral and written communication skills, makes presentations and conducts meetings as needed
• Superb interpersonal skills
• Professional demeanor
• Ability to multi-task
• Excellent organization skills
• Must be able to perform quality work with minimal supervision
• Ability to travel
• Ability to work on call basis; 24 hours, 7 days a week
• Geographical knowledge of North America
• Ability to work in a fast-paced environment.
• Knowledge of trailer equipment types.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e‑mail to [e-mail].

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.