Manager, Global Vigilance

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health care benefits

11 paid holidays

20 days PTO

401k match

Employee Stock Purchase Plan

Health savings accounts

Flexible spending accounts

Job summary

Ladders is seeking a Manager, Global Vigilance to lead global post-market surveillance in a regulated medical device environment. You will supervise vigilance reporting, complaint analysis, and field action execution while partnering with cross-functional teams to ensure timely evaluation and escalation of information.

Remote-US based role with competitive compensation and benefits. You will drive metrics, governance, and closure of significant product issues across the organization.

Qualifications

• Bachelor’s degree in engineering or life sciences or related field.
• 8+ years in regulated life sciences with 5+ years in PMS.
• 2 years of formal people-management experience.
• Experience with electronic quality management and regulatory reporting systems.
• Broad knowledge of medical device post-market surveillance and field actions.

Responsibilities

• Oversee global post-market surveillance personnel and field action group.
• Oversee PMS processes, including vigilance reporting and complaint analysis.
• Collaborate with cross-functional teams to evaluate and communicate post-market information.
• Develop and present PMS metrics and significant product issues to management.
• Lead global field actions, including recalls and safety alerts, from initiation to closure.

Skills

Vigilance reporting

Post-market surveillance

Team leadership

Cross-functional collaboration

Regulatory compliance

Field actions management

Education

Bachelor's degree in life sciences/engineering

Tools

eQMS

Regulatory systems

Job description

For our client, we are seeking a Manager, Global Vigilance to join the team of a leader in the Healthcare space. This role will oversee global post-market surveillance activities, with a strong focus on vigilance reporting, complaint analysis, and field action execution. The manager will partner closely with cross-functional stakeholders to ensure timely evaluation, communication, and escalation of post-market information across the organization. This position also leads a team and helps drive the metrics, governance, and closure of significant product issues in a regulated medical device environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Manage global post-market surveillance personnel and oversee the field action specialist group
• Oversee PMS processes, including vigilance reporting and complaint analysis
• Collaborate with cross-functional teams to evaluate and communicate post-market information
• Develop and present PMS metrics and significant product issues to management
• Lead global field actions, including recalls and safety alerts, from initiation to closure

Qualifications

• Bachelor's degree in engineering, life sciences, nursing, pharmacy, regulatory affairs, quality assurance, business, project management, or a related field
• Eight years of experience in regulated life sciences, including five years in post-market surveillance or related functions
• Two years of formal people-management or supervisory experience
• Experience with electronic quality management and regulatory reporting systems
• Broad knowledge of medical device post-market surveillance, including field actions and vigilance reporting

Benefits

• Health care benefits including medical, dental, and vision from day one
• 11 paid holidays and a minimum of 20 days of paid time off starting on day one
• 401k plan with company match and Employee Stock Purchase plan
• Health savings accounts and flexible spending accounts available

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.