Manager, Global Commercial Operations

Digital Realty; New York (NY); On-site; USD 101,000 - 150,000; Full time

Job summary

Digital Realty seeks a Manager, Global Commercial Operations in New York, NY or London, UK. You will partner with global operations, portfolio management, and finance to drive strategic decisions using advanced analytics.

You’ll deliver insights on churn, vacancies, renewals, and terminations, shape commercial policies, and maintain pricing/asset tools, all while designing AI-enhanced portfolio dashboards for senior leadership communications.

Qualifications

• 3–5 years of experience in real estate asset management, private equity portfolio management, or advanced portfolio analytics.
• Proficiency in Excel and PowerPoint; experience with BI tools is preferred (AI-driven or not).
• Background in high-growth public companies, digital infrastructure, REITs or multinational environments.
• Strong problem-solving, intellectual curiosity, and prudent business judgment.
• Clear, confident communicator able to tailor messaging for exec and non-exec audiences.

Responsibilities

• Provide analytical insights for stakeholders on churn, vacancies, renewals, and terminations.
• Develop and enhance global commercial policies for contracting and asset management.
• Maintain and upgrade pricing and asset management tools; implement upgrades where appropriate.
• Design internal tools to monitor portfolio statistics, leveraging AI where applicable.
• Engage with Investment Committee through weekly calls and understand Digital Realty’s investments.
• Compile updates for senior leadership for investor days and earnings calls.
• Collaborate with global and regional teams to improve effectiveness and impact.

Skills

Excel

PowerPoint

Analytical thinking

Communication

Education

Bachelor’s degree

Tools

Power BI

Claude

Codex

Job description

Job Description

Position Title: Manager, Global Commercial Operations

Location: New York, NY or London, UK

Your role

We’re seeking a high-performing individual to join our Global Commercial Operations (“GCO”) team. This role offers a unique opportunity to work directly with our global operations, portfolio management, and finance teams in supporting strategic decision-making across our corporate functions through the use of advanced commercial analytics.

What You’ll Do

• Provide analytical insights for key stakeholders and decisionmakers on items that drive significant business impact from a commercial viewpoint, including but not limited to customer churn, vacancies, renewals, and terminations
• Develop and enhance global commercial policies, including those with regards to customer contracting and asset management
• Maintain and track internal pricing and other asset management-related tools, implementing upgrades to said tools where appropriate
• Design internal tools to effectively monitor and analyze portfolio statistics and trends, leveraging artificial intelligence (“AI”) where possible
• Gain direct exposure to the Investment Committee through weekly calls and develop a deep understanding of Digital Realty’s global investment activities
• Compile updates across the broader Global Operations team for senior leadership to use in preparation for investor days, earnings calls, and other public engagements
• Collaborate with other members of the global and regional commercial teams to drive effectiveness and further impact across Digital Realty

What you’ll need

• 3-5 years of experience in real estate asset management, private equity portfolio management, or advanced portfolio analytics at a REIT or private equity firm
• Proficiency in Excel and PowerPoint required; proficiency with business intelligence tools both AI-driven (e.g., Claude, Codex) and not AI-driven (e.g., Power BI) preferred
• Background in high-growth public companies, digital infrastructure, REITs (especially Data Centers), or multinational environments highly preferred
• Problem-solver with a high degree of intellectual curiosity and an ability to exercise prudent business judgment
• Clear and confident communicator who can tailor messaging for both executive and non-executive audiences
• Ability to operate at all levels—comfortable zooming into detail while engaging in strategic discussions
• Comfort with managing a wide variety of project types and scenarios, with the ability to pivot across projects quickly and effectively
• Bachelor’s degree required

A Bit About Us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team that works together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Our published pay ranges reflect the minimum and maximum targets for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range: $101,000 to $150,000 annually. This compensation range represents the Company’s good faith belief as to what it will pay as a base salary for this position at the time of this posting.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.

This is an exciting time to join our business so