Manager, Fraud Data Product Management

Ally; Charlotte (NC); Hybrid; USD 110,000 - 180,000; Full time

Benefits offered by this job

Time Off

401K with company match

Health Insurance

Family Benefits

Work-Life Balance

Relocation assistance

Job summary

Ally Financial is seeking a Senior Product Manager to shape the fraud data platform and drive cross-functional delivery from Charlotte, NC. You will align business goals with data needs, define user stories, and guide the roadmap with fraud, data, and technology teams.

The role requires strong product-management discipline, stakeholde r engagement, and the ability to influence in a matrixed environment. It offers a hybrid work setup with comprehensive Total Rewards.

Qualifications

• Bachelor’s degree or equivalent work experience in a relevant field.
• 7+ years of experience in product management, ownership, data products, or related domains.
• Experience leading cross-functional initiatives from strategy through production support.

Responsibilities

• Help shape and execute the product vision, strategy, roadmap, and backlog for a fraud data platform.
• Translate business needs into product requirements, data needs, user stories, and acceptance criteria.
• Lead intake, discovery, and prioritization across new capabilities and platform enhancements.
• Partner with Fraud, Product, Data, Tech, Architecture, Analytics, Risk, and Compliance to deliver capabilities.
• Advance data quality, lineage, governance, and access for detection and investigations.
• Manage dependencies, risks, testing, release readiness, and adoption with clear path to target.
• Establish success metrics and use data to show fraud risk and customer experience improvements.
• Communicate strategy and progress clearly to senior leaders and delivery teams.

Skills

Product management

Cross-functional leadership

Agile delivery

Backlog management

Requirements development

Data platforms

Education

Bachelor’s degree in Computer Science, Information Systems, Data Science or equivalent

Job description

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

In office role with weekly hybrid schedule. Ally work locations Charlotte NC or Lewisville TX

The Work Itself

Key Responsibilities

• Help shape and execute the product vision, strategy, roadmap, and prioritized backlog for a modern fraud data platform.
• Translate fraud business needs into clear product requirements, data needs, user stories, acceptance criteria, and implementation plans.
• Lead intake, discovery, and prioritization across new capabilities, committed initiatives, platform enhancements, and emerging business demand.
• Partner with Fraud, Product, Data, Technology, Architecture, Analytics, Risk, Compliance, Operations, and other stakeholders to deliver capabilities from concept through launch and ongoing operation.
• Advance reusable fraud data, real-time and batch integration, data quality, lineage, traceability, and governed access to support detection, decisioning, and investigations.
• Manage cross-functional dependencies, delivery risks, tradeoffs, testing, release readiness, and adoption while ensuring temporary solutions have a clear path to the target platform.
• Establish success measures and use data to demonstrate improvements in fraud risk, decision accuracy, customer experience, investigation speed, and operational efficiency.
• Communicate strategy, progress, risks, and decisions clearly to senior leaders and delivery teams, building alignment and accountability in a matrixed environment.

Qualifications We’re Looking For

• Bachelor’s degree in business, finance, information systems, data, analytics, technology, or a related field, or equivalent work experience.
• 5+ years of experience in product management, product ownership, program delivery, data products, financial services, fraud, risk, or a related discipline.
• Demonstrated experience leading complex, cross-functional initiatives from strategy and discovery through implementation and production support.
• Strong understanding of modern product-management practices, Agile delivery, backlog management, requirements development, prioritization, and value measurement.
• Working knowledge of data platforms and concepts such as real-time streaming, batch integration, data modeling, APIs, lineage, data quality, operational data stores, analytical platforms, and cloud-based services.
• Experience partnering with engineering and architecture teams; ability to translate between business needs and technical delivery without serving as the solution architect.
• Strong analytical, problem-solving, facilitation, presentation, and written communication skills.
• Ability to influence senior stakeholders, resolve ambiguity, manage competing priorities, and drive decisions in a highly matrixed environment.
• Experience with fraud, identity, authentication, payments, decisioning, investigations, or financial-crime platforms is strongly preferred.

Minimum Qualifications

• 7+ years of relevant experience
• Bachelor’s degree in Computer Science, Information Systems, Data Science or equivalent

How We’ll Have Your Back

Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if afterreview of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodationrequest.

Base Pay Range

$110,000.00 - $180,000.00

An individual’s position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.