Manager FOH

Village Inn; Council Bluffs (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Restaurant Manager to oversee daily operations and ensure exceptional customer satisfaction. This role requires a strong leader with excellent organizational skills and a deep understanding of food safety and handling. The ideal candidate will manage inventory, collaborate with chefs to create appetizing menus, and maintain compliance with health regulations. If you thrive in a fast-paced environment and are passionate about delivering a great dining experience, this is the perfect opportunity for you.

Qualifications

• Strong supervisory and leadership skills are essential.
• Excellent interpersonal skills with a focus on customer service.

Responsibilities

• Oversee food preparation and ensure compliance with safety standards.
• Manage inventory and purchase food and supplies.
• Handle customer complaints diplomatically.

Skills

Supervisory Skills

Customer Service

Organizational Skills

Food Safety Knowledge

Microsoft Office Suite

Education

High School Diploma or Equivalent

Job description

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

PRIMARY ACCOUNTABILITIES :

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES :

• Education / Certifications :

o High school diploma or equivalent required.

• Experience :

o Strong supervisory and leadership skills.

o Excellent interpersonal skills with a focus on customer service.

o Excellent organizational skills and attention to detail.

o Familiarity with food handling, safety, and other restaurant guidelines.

o Proficient with Microsoft Office Suite or related software.

o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.

PHYSICAL REQUIREMENTS :

When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and / or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.