Manager - Field Service

Motion; Birmingham (AL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid vacation

Paid sick leave

Paid holidays

Job summary

Motion in Birmingham, AL, USA, is seeking a Manager - Field Service to plan, manage and optimize field service operations for a busy shop. You will hire, train and coach a team of technicians and supervisors, oversee safety audits, inventory, and budgeting, and drive performance metrics to deliver quality service.

The ideal candidate has a high school diploma or GED and 10+ years of related experience, with strong leadership, communication and analytical skills to lead field personnel

Qualifications

• Requires high school diploma or GED with 10+ years of related experience
• Strong interpersonal, analytical and problem-solving abilities
• Excellent communication and leadership skills

Responsibilities

• Plan, manage and review field service operations for one field service shop
• Hire, train and coach a team of 2–5 employees including technicians and supervisors
• Monitor performance metrics and allocate resources for quality service and efficiency
• Ensure safety compliance, audits, and inventory control
• Maintain schedule board and procedures, plus provide staff coaching and feedback

Education

High School Diploma or GED

Job description

## Manager - Field ServiceApply: On-Site: Birmingham, AL, USA: Full time: Posted Yesterday: R26\\_0000034774**SUMMARY:**MI Field Service Manager is responsible for planning, managing, reviewing, and executingthe field service operations to achieve output and quality objectives of one (1) field serviceshop with large scale sales. This role is responsible for hiring, training, coaching a team ofone to five or more employees including but not limited to Field Service Technicians, FieldService Supervisors, CS Representatives, and Clerical/administration.**JOB DUTIES*** Manages and review all operating expenses at assigned facility.* Manages hiring and firing of all personnel at assigned facility.* Manages all inventory items assigned to facility.* Oversees and review all safety and financial audits.* Makes sure the location has a schedule board and it is updated daily.* Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.* Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.* Develops a documented succession plan for their location.* Provides coaching and feedback to all employees.* Performs other duties as assigned.**EDUCATION & EXPERIENCE*** Typically requires a high school diploma or GED and ten (10) or more years of relatedexperience or an equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Specific knowledge of field service duties required.* Ability to work with the team in the field when the need arises.* Ability to maintain a positive attitude and productive, driven work ethic required.* Strong interpersonal, analytical, and problem-solving skill required.* Ability to remain calm and clear-headed in an emergency required.* Good communication skills required.**PHYSICAL DEMANDS:**The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential function of this job. The employees isregularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. Theemployee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitivebending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift,ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noiselevel may be loud at times. **LICENSES & CERTIFICATIONS:** Excellent driving record required. All company vehicles are subject to continuous video monitoring.**SUPERVISORY RESPONSIBILITY:** 2-5 Direct Reports**BUDGET RESPONSIBILITY:** YesCOMPANY INFORMATION:Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.