Manager, Field Sales Operations

Micron Technology; Boise (ID); On-site; USD 120,000 - 170,000; Full time

Job summary

Micron Technology is seeking a Manager, Field Operations in Boise, Idaho, to lead and develop a team of analysts focused on demand visibility, forecast rigor, and pipeline health. You will partner with Sales, Finance, and Revenue Operations to ensure accurate insights and governance across the field.

The role emphasizes data quality, CRM usage, and AI-assisted analytics to drive informed business decisions, with experience in CRM/analytics tools and multi-priority execution required.

Qualifications

• Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or a related field.
• 6+ years of experience in Sales Operations, Field Operations, Sales Strategy, Planning, Finance, Operations, or a related function.
• Experience leading, coaching, or managing individual contributors and driving execution across multiple priorities.
• Knowledge of sales cycles, pipeline management, forecasting methodologies, and business performance analytics.
• Experience using CRM and analytics platforms such as Salesforce, Dynamics 365, SAP, Power BI, and Artificial Intelligence Tools.

Responsibilities

• Lead, coach, and develop a team of Field Operations analysts while driving accountability, performance, and continuous improvement.
• Ensure consistent execution of forecast, pipeline, demand planning, and governance processes across the supported field organization.
• Oversee the development and validation of customer demand outlooks, pipeline assessments, and field intelligence to support business decisions.
• Partner with Sales, Finance, Business Units, and Revenue Operations leaders to communicate risks, opportunities, and actionable insights.
• Drive data quality, pipeline hygiene, and analytical rigor through effective use of CRM systems, dashboards, reporting tools, and AI-assisted insights.

Skills

People management

Forecasting & analytics

CRM platforms

Sales operations

Education

Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or a related field

Tools

Salesforce

Dynamics 365

SAP

Power BI

Artificial Intelligence Tools

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

We’re building a Field Operations organization that serves as a trusted source of customer demand, pipeline, and forecast insight across the business. Our team works closely with Sales, Finance, and Revenue Operations partners to improve visibility, reduce surprises, and drive more predictable business outcomes through disciplined governance and actionable intelligence.

The Manager, Field Operations is a front-line people leader responsible for guiding a team of analysts who support demand visibility, forecast rigor, pipeline health, and field intelligence. This role plays a critical part in ensuring accurate, fact-based insights are delivered to business leaders while fostering strong partnerships with Sales and maintaining an independent Revenue Operations governance framework.

Responsibilities

• Lead, coach, and develop a team of Field Operations analysts while driving accountability, performance, and continuous improvement
• Ensure consistent execution of forecast, pipeline, demand planning, and governance processes across the supported field organization
• Oversee the development and validation of customer demand outlooks, pipeline assessments, and field intelligence to support business decisions
• Partner with Sales, Finance, Business Units, and Revenue Operations leaders to communicate risks, opportunities, and actionable insights
• Drive data quality, pipeline hygiene, and analytical rigor through effective use of CRM systems, dashboards, reporting tools, and AI-assisted insights

Minimum Qualifications

• Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or a related field
• 6+ years of experience in Sales Operations, Field Operations, Sales Strategy, Planning, Finance, Operations, or a related function
• Experience leading, coaching, or managing individual contributors and driving execution across multiple priorities
• Knowledge of sales cycles, pipeline management, forecasting methodologies, and business performance analytics
• Experience using CRM and analytics platforms such as Salesforce, Dynamics 365, SAP, Power BI, and Artificial Intelligence Tools

Preferred Qualifications

• Direct people management experience within a sales, operations, or revenue operations environment
• Experience supporting complex B2B businesses with long sales cycles, including semiconductor, hardware, or related industries
• Demonstrated ability to independently assess risks, validate assumptions, and provide objective business recommendations
• Strong communication and stakeholder management skills with the ability to influence through data-driven insights
• Experience applying AI tools, including Microsoft Copilot, to improve operational efficiency, reporting, and business insight generation

Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.