Manager, Field Sales Operations

Micron Technology, Inc; Boise (ID); On-site; USD 110,000 - 160,000; Full time

Job summary

Micron Technology, Inc. in Boise, Idaho seeks a Manager, Field Operations to lead a team of analysts delivering demand visibility, forecast rigor, pipeline health, and field intelligence. You will partner with Sales, Finance, and Revenue Operations to provide actionable insights and governance across the organization.

The role requires strong leadership, 6+ years in related functions, and expertise in CRM and analytics tools, enabling data-driven decisions and continuous process improvement.

Qualifications

• Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or a related field.
• 6+ years of experience in Sales Operations, Field Operations, Sales Strategy, Planning, Finance, Operations, or a related function.
• Experience leading teams and driving execution across multiple priorities.
• Knowledge of sales cycles, pipeline management, forecasting methodologies, and business performance analytics.
• Experience using CRM and analytics platforms such as Salesforce, Dynamics 365, SAP, PowerBI, and Artificial Intelligence Tools.

Responsibilities

• Lead, coach, and develop a team of Field Operations analysts while driving accountability and continuous improvement.
• Ensure consistent execution of forecast, pipeline, demand planning, and governance processes across the field organization.
• Oversee development and validation of customer demand outlooks, pipeline assessments, and field intelligence for business decisions.
• Partner with Sales, Finance, Business Units, and Revenue Operations leaders to communicate risks and insights.
• Drive data quality, pipeline hygiene, and analytical rigor via CRM systems, dashboards, reporting tools, and AI-assisted insights.

Skills

Leadership

Forecasting

Data analysis

CRM proficiency

Stakeholder management

Education

Bachelor's degree

Tools

Salesforce

Dynamics 365

SAP

PowerBI

AI tools

Job description

Manager, Field Sales Operations

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

We’re building a Field Operations organization that serves as a trusted source of customer demand, pipeline, and forecast insight across the business. Our team works closely with Sales, Finance, and Revenue Operations partners to improve visibility, reduce surprises, and drive more predictable business outcomes through disciplined governance and actionable intelligence.

The Manager, Field Operations is a front‑line people leader responsible for guiding a team of analysts who support demand visibility, forecast rigor, pipeline health, and field intelligence. This role plays a critical part in ensuring accurate, fact‑based insights are delivered to business leaders while fostering strong partnerships with Sales and maintaining an independent Revenue Operations governance framework.

Responsibilities

• Lead, coach, and develop a team of Field Operations analysts while driving accountability, performance, and continuous improvement
• Ensure consistent execution of forecast, pipeline, demand planning, and governance processes across the supported field organization
• Oversee the development and validation of customer demand outlooks, pipeline assessments, and field intelligence to support business decisions
• Partner with Sales, Finance, Business Units, and Revenue Operations leaders to communicate risks, opportunities, and actionable insights
• Drive data quality, pipeline hygiene, and analytical rigor through effective use of CRM systems, dashboards, reporting tools, and AI‑assisted insights

Minimum Qualifications

• Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or a related field
• 6+ years of experience in Sales Operations, Field Operations, Sales Strategy, Planning, Finance, Operations, or a related function
• Experience leading, coaching, or managing individual contributors and driving execution across multiple priorities
• Knowledge of sales cycles, pipeline management, forecasting methodologies, and business performance analytics
• Experience using CRM and analytics platforms such as Salesforce, Dynamics 365, SAP, PowerBI, and Artificial Intelligence Tools

Preferred Qualifications

• Direct people management experience within a sales, operations, or revenue operations environment
• Experience supporting complex B2B businesses with long sales cycles, including semiconductor, hardware, or related industries
• Demonstrated ability to independently assess risks, validate assumptions, and provide objective business recommendations
• Strong communication and stakeholder management skills with the ability to influence through data‑driven insights
• Experience applying AI tools, including Microsoft Copilot, to improve operational efficiency, reporting, and business insight generation

Job Profile(s)

Sales Operations Manager

Relocation Level

TBD

Before Getting Started

Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance‑related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time‑off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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US Sites Only

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [e-mail] or 1-800-336-8918 (select option #3)