Manager, Fashion Expertise - Bal Harbour

brobstongroup.com - Jobboard; Bal Harbour Village (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Manager, Fashion Expertise in Bal Harbour Village, FL. This role leads training and styling initiatives across boutiques to enhance the client's luxury experience. Responsibilities include coaching teams, designing development plans, and monitoring training effectiveness.

The ideal candidate has at least 5 years of experience in luxury fashion or retail and possesses strong interpersonal skills. A bachelor’s degree is preferred, and foreign language skills are an asset.

Qualifications

• Minimum 5 years of experience in luxury fashion, retail, or hospitality.
• Demonstrated retail training experience.
• Ability to travel frequently and work flexible hours.

Responsibilities

• Deliver in-boutique training on products and service standards.
• Coach Style Advisors and enhance client styling.
• Design onboarding and development plans with boutique leadership.
• Monitor training effectiveness and client experience.
• Support collection launches and promote digital learning.

Skills

Luxury fashion expertise

Clienteling skills

Interpersonal communication

Organization skills

Education

Bachelor’s degree

Job description

Summary

The Manager, Fashion Expertise leads market-wide training and styling initiatives to transmit the House's creative vision and elevate client experiences across boutiques. This role develops boutique teams' product knowledge, luxury service standards, and personalized styling through in‑boutique and off‑floor learning, coaching, and partnership with boutique leadership.

Responsibilities

• Deliver inspiring in‑boutique training on collections, product knowledge, service behaviors, and styling.
• Coach Style Advisors and Fashion Advisors through workshops, one‑on‑one coaching, and on‑site evaluations to enhance personalized client styling.
• Partner with Boutique Leadership to design onboarding, development plans, and action plans to improve performance and address slow sellers.
• Monitor training effectiveness and client experience indicators, provide qualitative feedback, and report insights to the Fashion Expertise office.
• Support collection launches, animate client styling appointments, and promote digital learning completion across the market.
• Travel frequently across boutiques within the market to sustain and elevate retail performance.

Requirements

• Minimum 5 years of related experience in luxury fashion, retail, or hospitality with demonstrated retail training experience.
• Recognized styling expertise, strong clienteling skills, and a client‑centered mindset.
• Proven ability to facilitate training, coach teams, and provide structured feedback to leadership.
• Excellent interpersonal and communication skills, strong organization, and sound judgment.
• Ability to travel frequently, lift 15 lbs, and stand or walk for extended periods; flexible schedule including nights, weekends, and some holidays.
• Bachelor’s degree preferred; foreign language skills are a plus.