Manager, Family Med, Internal Med and Pediatrics

Sutter Health; Berkeley (CA); On-site; USD 121,000 - 182,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health seeks an experienced Operations Leader to oversee SEBMF-East Bay Medical Foundation outpatient clinics. The role focuses on patient safety, quality, access, and affordability, directing strategic and tactical initiatives to standardize workflows and improve performance.

Strong collaboration with physicians and leaders is essential. The position requires expertise in healthcare operations, regulatory compliance, and budget management, with a proven ability to lead teams in a

Qualifications

• 8 years recent relevant experience.
• Extensive knowledge of healthcare operations in a non-acute setting and how department’s process/workflow impacts other department operations.
• Comprehensive knowledge of State, federal, and local regulations as they relate to Outpatient Services, including Medicare, MediCal, Medicaid, Knox Keene Act and the Starke II Statute.
• Ability to form relations with physicians, medical directors, nursing, and other key departments.
• Strong leadership, team-building, and coaching skills with the ability to motivate and engage others.
• Ability to develop plans of action to implement changes and resolve operational issues.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Provide operational leadership to outpatient clinics to meet safety, affordability, quality, patient satisfaction and access goals.
• Plan and organize operations and resources for effective and efficient patient care delivery.
• Establish and enforce compliant workflows, policies, and standards across departments.
• Develop and manage capital and operating budgets to achieve financial targets.
• Collaborate with internal and external stakeholders to resolve issues and drive initiatives.
• Guide and intervene in challenging situations to support department goals.

Education

Bachelor's: Business Administration, Healthcare or related field

Job description

Organization

SEBMF-East Bay Medical Foundation

Position Overview

Manages and provides operational leadership to assigned areas of the Medical Foundation/ Outpatient Clinics ensuring that they meeting the organizational goals and initiatives of patient and team safety, affordability, quality, patient satisfaction and access. Plans and organizes operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, local and state standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and/or direct intervention in resolving challenging or complex situations.

Education

Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Business Administration, Healthcare or related field

Typical Experience

8 years recent relevant experience

Skills And Knowledge

• Extensive knowledge of healthcare operations in a non-acute setting and how department’s process/workflow impacts other department operations.
• A comprehensive knowledge of all applicable State, federal, state licensing and other local regulations as they relate to Outpatient Services is required, including but not limited to Medicare, MediCal, Medicaid, Knox Keene Act and the Starke II Statute.
• An background and ability to form relations with physicians and medical directors as well as with nursing, and other key departments.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Thorough understanding of operations and workflows and how.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Ability to build and establish effective working partnership with employees, peers, physicians and/or leaders to achieve business objectives.
• Verbal and written communication, and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Demonstrates a customer service focus in all decisions and actions.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Working knowledge of wage and hour laws.

Job Shift

Days

Schedule

Full Time

Days Of The Week

Monday - Friday

Weekend Requirements

Occasionally

Benefits

Yes

Unions

No

Position Status

Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $121,305.60 to $181,958.40 / annual salary

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.