Manager, External Communications (Research)

Boston Children's Hospital; Boston (MA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Vision and dental insurance

Student loan subsidies

Pension

Tuition reimbursement

Discounted transit passes

Job summary

Boston Children's Hospital is seeking an External Communications Manager (Research) to strategically shape and represent the hospital’s external image across media and digital platforms worldwide. The role focuses on translating pioneering discoveries, translational science, and patient impact into compelling stories for national and international audiences.

Working with the Director of External Communications, this position drives proactive strategies, elevates scientific visibility, and

Qualifications

• Bachelor's Degree required. Masters preferred.
• Minimum of five years of experience in strategic Communications required. Background in health care, medicine, science and/or biotechnology preferred.

Responsibilities

• Lead and implement integrated external communications strategies that elevate Boston Children's scientific research enterprise, clinical innovation, and priority areas-including oncology, hematology, and complex blood disorders-while remaining adaptable to emerging institutional priorities. Drive high-impact digital storytelling that advances institutional reputation, scientific leadership, and patient impact.
• Develop and execute proactive communications strategies that promote Boston Children's leadership in discovery, translational science, and clinical excellence, translating breakthrough research and innovation into compelling narratives for national and global audiences.
• Serve as a creative producer and strategic storyteller, developing engaging digital and multimedia content that distills complex scientific discoveries and clinical advances into clear, accessible, and visually compelling stories for diverse audiences.
• Partner closely with clinical, research, and executive leadership to align communications strategies with broader institutional messaging, brand strategy, scientific priorities, and enterprise communications goals.
• Lead proactive and reactive media engagement across local, regional, national, and international outlets, identifying opportunities to elevate faculty expertise, scientific breakthroughs, and Boston Children's role as a leading academic research hospital.
• Coordinate and oversee interviews, briefings, embargoes, and on-the-record engagements.

Skills

Strategic communications

Media relations

Editorial judgment

Digital storytelling

Education

Bachelor's Degree

Job description

Position Summary/ Department Summary

The External Communications Manager (Research) plays a vital role at Boston Children's Hospital, serving as both a strategic architect and a frontline representative of the organization's external image in a dynamic, rapidly evolving communications landscape. This role reflects a shift from conventional media relations to a broader, enterprise-wide approach to external communications-integrating earned media, digital storytelling, executive visibility, and narrative strategy to advance institutional reputation. The External Communications Manager is responsible for shaping how Boston Children's Hospital is perceived, trusted, and distinguished across media and digital platforms worldwide. A core element of the role is developing and executing proactive communications strategies that elevate the hospital's scientific research enterprise, clinical innovation, and areas of institutional priority-including oncology, hematology, and complex blood disorders-while remaining responsive to emerging opportunities and evolving organizational priorities. This includes translating pioneering discoveries, translational science, and patient impact into compelling stories for national and international audiences, while helping to strengthen Boston Children's global profile as a leader in research and pediatric medicine. Working closely with the Director of External Communications, this role helps coordinate strategic communications efforts that advance both scientific visibility and institutional reputation. It requires strong editorial judgment, sophisticated storytelling instincts, reputational acuity, and a passion for communicating science in ways that inform, inspire, and resonate across audiences.

Key Responsibilities

• 1. Lead and implement integrated external communications strategies that elevate Boston Children's scientific research enterprise, clinical innovation, and priority areas-including oncology, hematology, and complex blood disorders-while remaining adaptable to emerging institutional priorities. Drive high-impact digital storytelling that advances institutional reputation, scientific leadership, and patient impact.
• 2. Develop and execute proactive communications strategies that promote Boston Children's leadership in discovery, translational science, and clinical excellence, translating breakthrough research and innovation into compelling narratives for national and global audiences.
• 3. Serve as a creative producer and strategic storyteller, developing engaging digital and multimedia content that distills complex scientific discoveries and clinical advances into clear, accessible, and visually compelling stories for diverse audiences.
• 4. Partner closely with clinical, research, and executive leadership to align communications strategies with broader institutional messaging, brand strategy, scientific priorities, and enterprise communications goals.
• 5. Lead proactive and reactive media engagement across local, regional, national, and international outlets, identifying opportunities to elevate faculty expertise, scientific breakthroughs, and Boston Children's role as a leading academic research hospital.
• 6. Coordinate and oversee interviews, briefings, embargoes, and on-the-record engagements.

Minimum Qualifications

Education:

Bachelor's Degree required. Masters preferred.

Experience:

Minimum of five years of experience in strategic Communications required. A background in health care, medicine, science and/or biotechnology is preferred.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.