Manager, Exhibit & Sponsorship Services

HMP Global; Malvern (Chester County); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision benefits

401k with discretionary match

Professional development opportunities

Job summary

A leading healthcare event company is looking for a Manager, Exhibit & Sponsorship Services to support operations across various events. This role involves coordinating logistics, managing client relationships, and overseeing on-site execution. Candidates should have a Bachelor's degree and 3-5 years of experience in the field, with strong communication and organizational skills being vital. The position offers a hybrid working model and includes competitive benefits.

Qualifications

• 3–5 years of experience in exhibit and sponsorship services or event operations.
• Experience in client relationship management and revenue support.
• Ability to multitask and work under pressure.

Responsibilities

• Coordinate exhibit and sponsorship logistics for events.
• Provide exceptional customer service to exhibitors and sponsors.
• Manage exhibitor logistics including move-in/move-out schedules.

Skills

Communication skills

Organizational skills

Customer service

Project management

Multitasking

Education

Bachelor’s degree in business, marketing, event management, or related field

Tools

Microsoft Office (Excel required)

CRM tools

Event management software

HIVE

NetSuite

Zendesk

Job description

Location: Hybrid (3 days in office, 2 days WFH) to Malvern, PA or East Windsor, NJ. Remote eligible if you are not local.

Full-Time – Monday through Friday, 9 a.m. to 5 p.m.

Training and support provided.

Competitive salary and benefits package (medical, dental, vision, 401k w/discretionary match).

Opportunity to work on high-profile events with a dynamic and collaborative team.

Professional development and growth opportunities within the event industry.

HMP Global is a leading healthcare event and education company with a dominant position in several therapeutic areas, including Oncology, Psychiatry and Behavioral Health, Cardiovascular, Wound Care, and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.

Job Summary

The Manager, Exhibit & Sponsorship Services supports exhibit and sponsorship operations across multiple events, working closely with sales teams and meeting managers. This role manages exhibitor logistics, sponsorship fulfillment, vendor coordination, and on-site event execution while maintaining strong client relationships. The ideal candidate is highly organized, accountable, customer-focused, and thrives in a fast-paced environment.

Key Responsibilities

Exhibit & Sponsorship Operations:

• Plan and coordinate exhibit and sponsorship logistics for events of various scales.
• Maintain tracking spreadsheets and organized filing systems for exhibitor service orders.
• Support exhibit hall layout planning, booth assignments, and online floor plan updates.
• Oversee sponsorship fulfillment to ensure contractual obligations are met.
• Set up exhibitor registration with vendors and update registrations as needed.
• Review exhibitor guidelines and trade show regulations to ensure compliance.

Client & Stakeholder Relations

• Serve as a key contact for exhibitors and sponsors, providing exceptional customer service.
• Maintain communication with exhibitors/sponsors before and during events.
• Support development of customized sponsorship packages.
• Communicate unique exhibitor/sponsor requests to meeting planners.
• Follow up with exhibitors for payments and essential deadlines.
• Support sales team with exhibitor and sponsorship-related tasks.
• Assist in pricing strategies, contract management, and revenue tracking.
• Help develop marketing initiatives to increase engagement.
• Maintain strong working relationships with sales teams and vendors.

Event Execution & On-Site Management

• Manage exhibitor logistics including move-in/move-out schedules and booth setup.
• Oversee sponsorship activations and ensure proper execution.
• Provide on-site troubleshooting and exhibitor assistance.
• Prepare shipment of exhibitor badges and lanyards.
• Maintain working knowledge of each trade show schedule.

Budget & Financial Oversight

• Assist with budgeting and tracking expenses related to exhibits and sponsorships.
• Identify opportunities for cost-effective execution and revenue growth.

Process Improvement & Innovation

• Assess and refine processes to enhance operational efficiency.
• Stay informed on industry trends and competitor offerings.
• Recommend improvements to elevate the exhibitor and sponsor experience.

Qualifications

Education & Experience:

• Bachelor’s degree in business, marketing, event management, or related field preferred.
• 3–5 years of experience in exhibit and sponsorship services, event operations, or a sales environment.
• Experience in client relationship management and revenue support.
• Strong understanding of exhibit and sponsorship logistics and vendor coordination.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to multitask and work under pressure.
• Proficiency in Microsoft Office (Excel required), CRM tools, event management software.
• Knowledge of HIVE, NetSuite, and Zendesk preferred.

Physical Requirements

• Ability to lift 25 lbs and stand for prolonged periods; ability to squat, push, pull, and kneel.
• Valid driver’s license.
• Travel: approximately 6–8 trips per year.

Key Attributes

• Customer-centric mindset with commitment to high-quality service.
• Proactive, adaptable, and able to manage shifting priorities.
• Team-oriented with strong initiative and independence.

Please follow HMP Global on LinkedIn for news and updates