Manager, Events and Experience

UFCU; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

The Experience & Events Manager at UFCU will lead the planning, coordination, and execution of strategic partnership events, activations, sponsorships, and community engagement initiatives.

Working cross-functionally with Marketing, Community Engagement, Business Development and Leadership, this role builds annual calendars and creates engaging experiences that reinforce UFCU's brand and commitments to members and partners.

Responsibilities

• Lead the planning, coordination, and execution of strategic partnership events, activations, community events, and stakeholder engagement initiatives.
• Develop and maintain an annual activation calendar aligned with partnership priorities and organizational objectives.
• Create innovative engagement opportunities that strengthen UFCU's visibility and presence within higher education, healthcare, employer groups.

Job description

Job Summary

The Experience & Events Manager is responsible for creating, coordinating, and executing exceptional experiences that strengthen UFCU's relationships with strategic partners, community organizations, members, executive stakeholders, and community leaders This role leads the development and execution of events, activations, sponsorships, programs, and engagement opportunities that elevate UFCU's brand, deepen relationships, and advance organizational objectives.

Job Summary

The Experience & Events Manager is responsible for creating, coordinating, and executing exceptional experiences that strengthen UFCU's relationships with strategic partners, community organizations, members, executive stakeholders, and community leaders This role leads the development and execution of events, activations, sponsorships, programs, and engagement opportunities that elevate UFCU's brand, deepen relationships, and advance organizational objectives.

The Experience & Events Manager serves as the operational and creative lead for partnership activations, community engagement events, executive experiences, and strategic stakeholder gatherings. Working closely with Business Development, Community Engagement, Marketing, Retail, Lending, and organizational leaders, this role ensures UFCU consistently delivers meaningful, memorable, and well-executed experiences that reflect UFCU's purpose and values.

The role reports to the Director, Partnership Success & Community Engagement and leads a team responsible for event planning, sponsorship activation, stakeholder engagement, community programming, and executive event support. The position also maintains a dotted-line relationship to the Office of the CEO to support Board of Directors events, executive leadership engagements, strategic planning events, and key stakeholder experiences.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In Pursuit Of Our Aspiration That UFCU Is Loved By Millions Of Members And Built To Thrive For Generations, We Are Guided By Our Values

• Purposefully Member-Obsessed: We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.
• Possibilities Reimagined: We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.
• Performance Excellence Rooted in Unwavering Integrity: We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions

Events, Activations & Engagement

• Lead the planning, coordination, and execution of strategic partnership events, sponsorship activations, community events, and stakeholder engagement initiatives.
• Develop and maintain an annual activation calendar aligned with partnership priorities, community development goals, and organizational objectives.
• Create innovative engagement opportunities that strengthen UFCU's visibility and presence within higher education, healthcare, employer groups