Manager, Electrical Reliability & Technical Services

inchargeenergy; Fort Worth (TX); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) matching

Paid holidays

Vacation and sick leave

Team events

Job summary

InCharge Energy seeks a Manager, Electrical Reliability & Technical Services to lead electrical infrastructure services nationwide. You will oversee testing, maintenance, and outages, guiding field technicians and subcontractors while ensuring safety and regulatory compliance.

Responsibilities include evaluating drawings, leading critical projects, and mentoring teams to advance technical standards across a growing portfolio of assets in the US.

Qualifications

• Bachelor's degree or equivalent in electrical field with relevant certifications.
• 8+ years in electrical testing, maintenance, or field service.
• NETA Level III required; Level IV preferred.
• Experience with low- and medium-voltage systems up to 15 kV.
• Knowledge of OSHA, NEC/NFPA 70 series, NFPA 70E/B, IEEE guidance.

Responsibilities

• Lead electrical testing, commissioning, maintenance, troubleshooting, outages, and restoration nationwide.
• Provide oversight to technicians and subcontractors on switchgear, substations, transformers, breakers, relays, MCCs, and grounding.
• Support NOC/SOC with advanced remote troubleshooting for EV charging, BESS, microgrids, and distribution assets.
• Review JHAs, work plans, lockout/tagout, and arc-flash mitigations with safety focus.
• Develop repair, testing, maintenance, and reliability scopes for service quotes.
• Evaluate drawings and field reports to identify root causes and corrective actions.
• Mentor field technicians and help develop qualification standards and training.

Skills

Electrical testing

Maintenance planning

Troubleshooting

Field leadership

Safety compliance

Customer communication

Travel up to 40%

Education

Bachelors in Electrical Engineering

Associate degree in Electrical Engineering Technology

Military electrical training

Electrical apprenticeship

Utility training

OEM testing programs

Job description

The Opportunity

InCharge Energy is seeking an experienced and technically driven Manager, Electrical Reliability & Technical Services to lead the execution and expansion of our electrical infrastructure services beyond EV charging. As part of the Field Operations / Technical Services team, you will serve as the technical authority supporting field operations and service scope development across a growing portfolio of electrical infrastructure assets nationwide.

What You'll Do

• Lead technical execution of complex electrical testing, commissioning, maintenance, troubleshooting, outage, and restoration activities across customer sites nationwide.
• Provide technical oversight and guidance to Electrical Technicians I-V and subcontractors during field operations involving switchgear, substations, transformers, breakers, protective relays, ATS, MCCs, grounding systems, and related electrical distribution equipment.
• Support NOC/SOC teams by providing advanced remote troubleshooting and escalation support for EV charging infrastructure, battery energy storage systems (BESS), microgrids, and electrical distribution assets.
• Review and approve Job Hazard Analyses (JHAs), electrical work plans, lockout/tagout procedures, and arc-flash mitigation strategies while promoting a strong culture of safety and compliance.
• Develop and review repair, testing, maintenance, and reliability scopes for the Service Quote team, including labor estimates, materials, testing methodologies, outage requirements, and subcontractor needs.
• Evaluate electrical drawings, one-line diagrams, schematics, test data, and field reports to identify root causes, recommend corrective actions, and improve service quality.
• Mentor field technicians and contribute to the development of qualification standards, training pathways, troubleshooting procedures, and electrical service best practices across the organization.

Your Experience and Capabilities

• Bachelor's degree in Electrical Engineering, Associate degree in Electrical Engineering Technology, military electrical training, electrical apprenticeship, utility training, vocational education, OEM testing programs, or equivalent industry experience
• 8+ years of electrical testing, maintenance, commissioning, power distribution, industrial electrical field service, or related electrical infrastructure experience
• Current NETA Level III certification or comparable NICET Electrical Power Testing credential required; NETA Level IV preferred
• Strong hands-on experience with low- and medium-voltage electrical distribution systems up to 15kV
• Experience leading complex field projects including planned outages, commissioning activities, shutdowns, and emergency restoration efforts
• Knowledge of OSHA regulations, NEC/NFPA 70, NFPA 70E, NFPA 70B, ANSI/NETA standards, IEEE guidance, and electrical safety best practices
• Experience using CMMS, asset management systems, reporting tools, and remote troubleshooting platforms
• Strong technical leadership, customer-facing communication, problem-solving, organizational skills, and ability to work independently in a fast-paced environment
• Ability to work safely in electrical rooms, substations, industrial environments, and while wearing required PPE
• Ability to travel up to 40% nationally, including occasional nights and weekends

Preferred Qualifications

• NETA Level IV certification
• Protective relay testing experience
• Medium-voltage substation experience
• Experience supporting NFPA 70B preventive maintenance programs
• Experience working with EV charging infrastructure, battery energy storage systems (BESS), and microgrid technologies
• Experience supporting distributed national field service organizations

US Salary Range

$120,000 - $140,000 USD

What We Offer

Full-time employees enjoy competitive compensation and benefits package including 401(k) matching contribution, health, dental, and vision, paid jury duty, paid holidays, generous vacation and paid sick leave, opportunities for advancement, office meals and snacks, team building events and activities throughout the year.

Equal Opportunity Employer

Employment at InCharge Energy is based solely upon individual merit and qualifications di