Electrical Reliability Manager

InCharge Energy; Fort Worth (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental and vision coverage

Unlimited PTO

Cell phone reimbursement

Job summary

InCharge Energy is seeking an experienced Manager, Electrical Reliability & Technical Services to lead execution and expansion of electrical infrastructure services beyond EV charging. Based in Fort Worth, TX, you will support field operations, NOC/SOC escalations, and service scope development for a growing national asset portfolio.

The role blends hands-on leadership with remote technical support and strategic service development, requiring strong knowledge of safety, testing, maintenance, and

Qualifications

• Bachelor’s degree or equivalent in electrical field (EE/ET/industrial tech).
• 8+ years in electrical testing, maintenance, or field service.
• NETA Level III certification; Level IV preferred.
• Experience with low- and medium-voltage distribution up to 15kV.

Responsibilities

• Lead electrical testing, commissioning, maintenance, troubleshooting across sites nationwide.
• Provide technical oversight to field technicians and subcontractors on distribution equipment.
• Support NOC/SOC with remote troubleshooting for EV charging, BESS, microgrids.
• Review JHAs, lockout/tagout procedures, and arc-flash mitigation for safety.
• Develop and review service scopes including labor, materials, testing methods, outage needs, subcontractor requirements.
• Mentor technicians and contribute to qualification standards and best practices across the organization.

Skills

Electrical testing

Maintenance

Power distribution

Project leadership

Field operations

Safety compliance

Technical mentoring

Remote troubleshooting

Education

Bachelor's degree in Electrical Engineering

NETA Level III certification

Tools

CMMS

Asset management systems

Testing equipment

Job description

InCharge Energy is seeking an experienced and technically driven Manager, Electrical Reliability & Technical Services to lead the execution and expansion of our electrical infrastructure services beyond EV charging. As part of the Field Operations / Technical Services team, you will serve as the technical authority supporting field operations, NOC/SOC escalations, and service scope development across a growing portfolio of electrical infrastructure assets nationwide.

This role blends hands-on electrical field leadership with remote technical support and strategic service development. Based in Fort Worth, TX, you will collaborate with technicians, subcontractors, customers, operations teams, and centralized support functions to deliver safe, high-quality electrical testing, maintenance, troubleshooting, and reliability services.

The ideal candidate brings deep expertise in low- and medium-voltage power systems (600V through 15kV), strong safety and compliance knowledge, and a proven track record leading complex electrical field work. You are comfortable mentoring technicians, supporting customer-facing technical discussions, and providing expert guidance on electrical reliability, preventive maintenance, testing, and repair strategies.

What You'll Do

• Lead technical execution of complex electrical testing, commissioning, maintenance, troubleshooting, outage, and restoration activities across customer sites nationwide.
• Provide technical oversight and guidance to Electrical Technicians I-V and subcontractors during field operations involving switchgear, substations, transformers, breakers, protective relays, ATS, MCCs, grounding systems, and related electrical distribution equipment.
• Support NOC/SOC teams by providing advanced remote troubleshooting and escalation support for EV charging infrastructure, battery energy storage systems (BESS), microgrids, and electrical distribution assets.
• Review and approve Job Hazard Analyses (JHAs), electrical work plans, lockout/tagout procedures, and arc-flash mitigation strategies while promoting a strong culture of safety and compliance.
• Develop and review repair, testing, maintenance, and reliability scopes for the Service Quote team, including labor estimates, materials, testing methodologies, outage requirements, and subcontractor needs.
• Evaluate electrical drawings, one-line diagrams, schematics, test data, and field reports to identify root causes, recommend corrective actions, and improve service quality.
• Mentor field technicians and contribute to the development of qualification standards, training pathways, troubleshooting procedures, and electrical service best practices across the organization.

Your Experience and Capabilities

• Bachelor's degree in Electrical Engineering, Associate degree in Electrical Engineering Technology, military electrical training, electrical apprenticeship, utility training, vocational education, OEM testing programs, or equivalent industry experience.
• 8+ years of electrical testing, maintenance, commissioning, power distribution, industrial electrical field service, or related electrical infrastructure experience.
• Current NETA Level III certification or comparable NICET Electrical Power Testing credential required; NETA Level IV preferred.
• Strong hands-on experience with low- and medium-voltage electrical distribution systems up to 15kV.
• Experience leading complex field projects including planned outages, commissioning activities, shutdowns, and emergency restoration efforts.
• Knowledge of OSHA regulations, NEC/NFPA 70, NFPA 70E, NFPA 70B, ANSI/NETA standards, IEEE guidance, and electrical safety best practices.
• Experience using CMMS, asset management systems, reporting tools, and remote troubleshooting platforms.
• Strong technical leadership, customer-facing communication, problem-solving, organizational skills, and ability to work independently in a fast-paced environment.
• Ability to work safely in electrical rooms, substations, industrial environments, and while wearing required PPE.
• Ability to travel up to 40% nationally, including occasional nights and weekends.

Preferred Qualifications

• Protective relay testing experience.
• Medium-voltage substation experience.
• Experience supporting NFPA 70B preventive maintenance programs.
• Experience working with EV charging infrastructure, battery energy storage systems (BESS), and microgrid technologies.
• Experience supporting distributed national field service organizations.

What We Offer

• Competitive compensation and benefits package including 401(k) matching contribution, medical, dental and vision coverage, cell phone reimbursement, and unlimited PTO.
• Opportunity to play a key role in expanding InCharge Energy's electrical infrastructure and reliability services business while supporting innovative technologies including EV charging, battery storage, and microgrid solutions.

Equal Opportunity Employer

Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of individuals with disabilities.