Manager Ecommerce Merchandising

Renew Cannabis Co.; Tallahassee (FL); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Job summary

Trulieve is seeking a Manager, eComm Merchandising to lead product information governance, promotional execution, and pricing accuracy for the company’s website and app. This role drives data quality, promo timing, and cross-functional collaboration across Marketing, IT, and Retail, while managing a team of eCommerce specialists and a Video Specialist.

The role emphasizes leadership, cross-market prioritization, and a strong track record in eCommerce platforms, promotions, and pricing.

Qualifications

• Bachelor's degree in Marketing, eCommerce, Business, or a related field.
• Minimum 5 years in eCommerce, digital merchandising, PIM, or promo pricing with 2+ years leading people.
• Experience coaching and developing a high-performing team.
• Strong knowledge of eCommerce platforms and promo pricing workflows (Magento, AEM, OPPS).
• Strong project/workflow management with multi-market prioritization.

Responsibilities

• Own PIM governance for the website and mobile app, ensuring accurate descriptions, imagery, attributes, and categorization.
• Direct promotional execution with calendar-aligned offers, discounts, and Trulieve Rewards promotions.
• Oversee pricing management across states and stores to ensure accuracy and resolve discrepancies.
• Set audit standards and report accuracy trends and risks.
• Lead video/animation support for product and promotions in partnership with Creative teams.
• Coordinate with Web Content, IT, Retail Marketing to ensure launch readiness and manage external vendors.

Skills

Leadership

Team coaching

Project management

Analytical skills

Communication

Education

Bachelor's degree in Marketing, eCommerce, Business, or related field

Tools

Adobe Commerce (Magento)

Adobe Experience Manager (AEM)

SAP Omni Channel Promotional Pricing Service (OPPS)

Job description

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21769

Remote Work Available: Yes

Job Title: Manager, eComm Merchandising

Reports To: Director of Ecommerce

Role Summary

The Manager, eComm Merchandising will be an integral part of the Trulieve eCommerce Marketing department, reporting to the Director of Ecommerce. This role will focus on leading the team that owns product information management (PIM), promotional execution, and pricing accuracy for the Trulieve website and mobile app across assigned markets. The Manager sets the standards for how product, price, and promotion data reaches customers, and leads, coaches, and develops a team of eCommerce Marketing Specialists and a Video Specialist.

Responsibilities

• Own product information management (PIM) governance for the Trulieve website and mobile app, ensuring product descriptions, imagery, attributes, and categorization are accurate, complete, and compliant before and after launch.
• Direct promotional execution by ensuring offers, discounts, and Trulieve Rewards promotions are built, activated, and ended on schedule in line with the marketing promo calendar and state-level requirements.
• Oversee pricing management and accuracy across states and stores, partnering with Pricing, IT, Retail, and Marketing to resolve discrepancies quickly and prevent repeat issues.
• Set audit standards and quality checkpoints for product, price, and promotional accuracy; track issues to resolution and report on accuracy trends and risks.
• Prioritize and direct video and animation support for product, promotional, and launch content in partnership with Creative and Content teams.
• Partner with Web Content, Creative, CRM, Merchandising, IT, and Retail Marketing to ensure new products, brand launches, and store openings are launch-ready on site and app, and manage day-to-day needs with external vendors.

People Leadership & Team Dynamics

• Lead, coach, and develop a team of eCommerce Marketing Specialists, a Senior Specialist, and a Video Specialist by setting clear expectations, providing regular feedback, and supporting career growth.
• Own the team's priorities, workload, and capacity; assign work by market and function, balance competing demands, and keep the team focused on the highest-impact work.
• Build a collaborative, accountable team culture where specialists share knowledge, cross-train across PIM, promotions, and pricing, and back each other up during launches, promotional peaks, and weekends.
• Manage the full people-leader cycle, including hiring and onboarding, goal setting, performance reviews, recognition, and addressing performance concerns.
• Establish repeatable workflows and documentation, including intake through Monday.com, approvals, and handoffs, so the team works consistently and requests are tracked rather than handled ad hoc.
• Represent the team to the Director and cross-functional leaders; communicate priorities, status, risks, and wins; and remove roadblocks for team members.

QUALIFICATIONS

• Required: Bachelor's degree in Marketing, eCommerce, Business, or a related field (or equivalent experience).
• Required: Minimum 5 years of experience in eCommerce, digital merchandising, product information management, or promotional pricing, including 2+ years leading or supervising people.
• Required: Demonstrated ability to coach, develop, and motivate a team, manage performance, and build a collaborative team culture.
• Required: Working knowledge of eCommerce platforms and promotional pricing workflows; familiarity with Adobe Commerce (Magento), Adobe Experience Manager (AEM), and SAP Omni Channel Promotional Pricing Service (OPPS).
• Required: Strong project and workflow management skills, with the ability to prioritize across markets and manage multiple time-sensitive deadlines.
• Preferred: Experience in retail, CPG, healthcare, cannabis, or other highly regulated industries, including managing marketing compliance requirements.
• Preferred: Experience managing remote or multi-state teams and external vendors; familiarity with loyalty or rewards programs.
• Strong analytical skills, with the ability to use data to monitor accuracy and report trends to leadership.
• Detail-oriented with excellent problem-solving skills.
• Effective communication, collaboration, and organizational skills.
• Ability to work in a fast-paced and dynamic work environment.
• Flexibility of hours – some nights and weekends required.

Trulieve job description is not designed to contain all activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Trulieve is an equal-opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.