Manager, E&M Training and Safety Programs

Massachusetts Bay Transportation Authority; Boston (MA); On-site; USD 100,000 - 160,000; Full time

Job summary

The Massachusetts Bay Transportation Authority (MBTA) is seeking a Manager of E&M Training & Safety Program to lead safety training, program development, and performance benchmarking across four E&M departments. You will drive OSHA compliance, incident investigations, and safety campaigns while coordinating with leadership and frontline teams.

Requirements include a Bachelor’s degree in a safety-related field, 5 years in occupational health and safety, supervisory experience, and strong

Qualifications

• Bachelor’s degree in safety, occupational health, industrial hygiene, construction management, engineering, or equivalent
• Five (5) years of relevant experience in occupational health and safety
• One (1) year of supervisory/lead experience.
• Experience in creating, implementing, managing, and/or auditing OSHA/worker safety policies and programs.
• Working knowledge of OSHA workplace safety concepts and programs, including Job Hazard Analysis (JHAs), hierarchy of controls, and PPE.
• Detail-oriented and able to organize and manage multiple project tasks.
• Proficient in Microsoft Office.
• Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
• Effective organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Have excellent customer service, conflict resolution, writing, and speaking skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce.
• Valid driver’s license in accordance with MBTA policy.

Responsibilities

• Support the development, implementation, and management of safety programs (e.g., Hazard Communications Plan, Shop Safety, Electrical Safety, Fall Protection) and track KPIs.
• Support safety culture focused on employee and rider health, wellbeing, and satisfaction.
• Develop and disseminate safety communications, campaigns, and events.
• Identify training needs and conduct safety orientation and train-the-trainer sessions.
• Maintain knowledge of OSHA standards, regulations, and procedures.
• Serve as a resource for safety issues for E&M team members.
• Assist with incident investigation and analysis; support Corrective Action Plans.
• Oversee safety documentation, audits, and risk assessment across departments.

Skills

Leadership

Communication

Problem-solving

Detail-oriented

Education

Bachelor's degree

CHST Certification

Tools

Microsoft Office

Job description

The Manager of E&M Training & Safety Program’s role is to effectively assess, develop, implement, train on and benchmark programs and procedures associated with workplace safety risks and technical skill needs of the MBTA Engineering & Maintenance Division (E&M) work activities executed by employees in four distinct departments: Power Systems Maintenance, Maintenance of Way (Track), Signals and Communications Maintenance, and Transit Facilities Maintenance. The position will report to a member of department leadership and will work closely with employees of its department, the other E&M departments, especially each of their Safety and Training Managers; members of E&M’s Policy, Strategy and Oversight team, and the Safety Division, among others, to ensure that the organizational goals are achieved.

• Support the development, implementation, and management of safety programs (e.g., Hazard Communications Plan, Shop Safety, Electrical Safety, Fall Protection, etc.), including the development and tracking of key performance indicators.
• Support the development of a culture that prioritizes safety, employee and rider health and wellbeing, and employee satisfaction.
• Support the development and dissemination of safety-related communications, campaigns, and special events.
• Identify training needs and conduct safety orientation and training programs, including train-the-trainer sessions.
• Maintain operational knowledge of construction safety, DLS, OSHA, ANSI, and other applicable standards, regulations, laws, and procedures.
• Serve as a resource for safety issues or concerns for all E&M team members.
• Accompany MBTA Safety, DLS, DPU, insurance, and OSHA personnel on work-site tours.
• Support the development of Local Safety Committees within E&M.
• Conduct work area safety audits.
• Review departmental work plans to ensure safety is adequately incorporated.
• Evaluate and offer solutions for job site hazard mitigation.
• Ensure maintenance and inspection of safety equipment and protective wear.
• Oversee documentation, tracking, and analysis of all Safety, Injury, and Hazard statistics, trend analyses, and DLS reports.
• Conduct or assist with incident investigation and analysis.
• Support the implementation of the incident Corrective Action Plan
• Drive a company or personal vehicle to work locations and to assist at emergencies and/or events as needed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Work any and all shifts and/or locations assigned or directed.
• Respond or report to work as directed for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

• None

• Bachelor’s degree in safety, occupational health, industrial hygiene, construction management, engineering, or equivalent from an accredited institution.
• Five (5) years of relevant experience in occupational health and safety
• One (1) year of supervisory/lead experience.
• Experience in creating, implementing, managing, and/or auditing OSHA/worker safety policies and programs.
• Working knowledge of OSHA workplace safety concepts and programs, including Job Hazard Analysis (JHAs), hierarchy of controls, and personal protective equipment (PPE).
• Detail-oriented and able to organize and manage multiple project tasks.
• Proficient in Microsoft Office.
• Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
• Effective organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Have excellent customer service, conflict resolution, writing, and speaking skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce.
• Valid driver’s license in accordance with MBTA policy.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor’s degree requirement.
• An Associate’s degree from an accredited institution and an additional three (3) years of directly related experience substitute for the Bachelor’s degree requirement.
• A Master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field, substitutes for one year of experience

• Certified Safety Professional (CSP) certification
• Technical experience related to the type of work performed by the department.
• Experience developing and providing safety training.
• Additional years of continuous construction experience leading crews and planning work in the maintenance and construction of overhead and underground power lines and equipment.
• CHST Certification, OSHA 500, and seven (7) years as a dedicated construction safety professional responsible for managing safety programs, conducting/reviewing hazard analyses and developing controls, conducting safety training, and planning work activities, or equivalent experience in a relevant field.
• Two (2) years of supervisory experience managing a team or large projects.