Manager, Dry Docks

Holland America Line Inc; Miami (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) plan with company match

Paid Time Off for holidays and vacation

Employee discounts on cruises

On-site Fitness center

Job summary

Holland America Line Inc in Miami seeks a Dry Dock Logistics Manager to manage logistics functions for dry docks and special projects. The role requires overseeing on-site logistics providers and establishing project metrics to ensure timely execution of logistics.

The ideal candidate will possess a bachelor’s degree in Logistics, Business, Engineering, or Finance, along with 5-8 years of experience in material logistics and 3rd-party contractor management. This position requires a strong focus on problem-solving and effective team collaboration.

Qualifications

• 5-8 years of material logistics and 3rd-party contractor management experience.
• Strong computer skills, including robust Excel abilities.
• Experience in managing multiple concurrent dry dock projects with strict timelines.

Responsibilities

• Oversee logistics for dry docks and special projects.
• Develop and manage project schedules and deadlines.
• Track and deliver logistics materials on time.

Skills

Logistics planning

Contract management

KPI development

Problem-solving

Team leadership

Education

Bachelor's Degree in Logistics, Business, Engineering or Finance

Tools

Excel

Job description

The Dry Dock Logistics Manager is responsible for planning and managing logistics functions to support the execution of dry docks and special projects for the CCL fleet. This role involves overseeing on‑site logistics providers, establishing project metrics, ensuring timely execution of logistics, developing master schedules for shipping cut‑offs and exception management. This position will work closely with Technical, Hotel Refurbishment, DDPMO and Purchasing teams to ensure that dry dock materials are tracked and delivered on time for designated projects. The ideal candidate will have a bachelor’s degree in Logistics, Engineering or Finance and 5‑8 years of material experience working in material logistics and 3rd party contractor management.

Essential Functions

• Establish key metrics and successful criteria for projects.
• Responsible for timetable and deadline development and communication with stakeholders to ensure timely execution of the material logistics to support projects. Must elevate to upper management when issues are not occurring in a timely manner.
• Management and implementation of reverse logistics and product returns.
• Lessons learned at the end of each project with major stakeholders.

Knowledge, Skills & Abilities

• Owns end‑to‑end logistics planning and execution for dry dock and special projects across the CCL fleet, including inbound, on‑site, and reverse logistics.
• Manages multiple concurrent dry dock projects, each with strict timelines, site‑specific constraints, and high material volumes.
• Directly accountable for 3PL provider performance, including contract oversight, daily execution, service levels, and issue resolution.
• Establishes and maintains master shipping schedules, cut‑off dates, and exception management processes critical to project success.
• Partners cross‑functionally with Technical, Hotel Refurbishment, DDPMO, Purchasing, and upper management to align logistics execution with overall project objectives.
• Oversees development and tracking of project metrics, KPIs, and success criteria for logistics performance.
• Solves complex, time‑critical logistics challenges involving schedule compression, vendor delays, customs issues, port constraints, and capacity limitations.
• Anticipates downstream impacts of material delays and proactively adjusts schedules, routing, or provider execution to protect dry dock milestones.
• Identifies performance gaps in 3PL execution and implements corrective action plans to restore service levels.
• Balances competing priorities across projects while minimizing cost, risk, and disruption to dry dock operations.
• Exercises judgment to determine when issues require escalation to senior leadership, providing clear data, root‑cause analysis, and recommended solutions.
• Leads post‑project lessons‑learned reviews, translating issues into process improvements for future dry docks.

Impact

• Directly impacts on‑time completion of dry dock projects, protecting vessel delivery dates and fleet readiness.
• Reduces operational and financial risk by ensuring materials are tracked, delivered, and staged accurately and on time.
• Improves logistics cost control and service reliability through effective 3PL performance management.
• Enhances cross‑functional execution by aligning logistics timelines with technical and refurbishment workstreams.
• Strengthens CCL’s dry dock execution capability through standardized metrics, improved vendor performance, and repeatable best practices.
• Contributes to overall project success, guest experience outcomes, and long‑term fleet asset value.

Leadership

• Serves as the primary on‑site logistics authority during dry docks, setting expectations and direction for external logistics providers.
• Leads through influence rather than direct authority across multiple internal departments and third‑party contractors.
• Establishes performance standards, metrics, and accountability for 3PL partners.
• Provides clear, consistent communication to stakeholders regarding schedules, risks, exceptions, and recovery plans.
• Models strong ownership, urgency, and accountability in a high‑visibility, deadline‑driven environment.
• Drives continuous improvement by embedding lessons learned into standardized logistics practices.

Qualifications

• Bachelor's Degree in Logistics, Business, Engineering or Finance.
• Strong computer skills, including robust Excel abilities.
• 5‑8 years of material logistics and 3rd‑party contractor management experience.

Travel

25‑50% with shipboard travel likely.

Work Conditions

Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery.

Physical Demands

Requires regular movement throughout company facilities.

Benefits

• Cost‑effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full‑time and part‑time with benefits employees receive days off for 8 company‑wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full‑time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full‑time employees receive 80 hours of sick time each year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits
  • Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On‑site Fitness center at our Miami campus

About Us

Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.