Manager, Driver Recruiting

U.S. Xpress, Inc.; Chattanooga (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Health Savings Accounts

Flexible Savings Accounts

401k with Employer Matching

Employee Stock Purchase Plan

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Paid Holidays

Paid Time Off

Job summary

U.S. Xpress, Inc. is seeking a Driver Recruiting Manager to lead a high‑performing recruitment team, owning workflows, applicant tracking, and compliance. You will drive KPI attainment, onboarding, and cross‑functional collaboration with leadership to align recruiting with business priorities.

The role requires 5+ years in driver or high-volume recruiting and 3+ years in management, with a focus on data‑driven decisions and professional development.

Qualifications

• Lead, develop, and manage a team of driver recruiters to hit hiring goals and KPIs.
• Own departmental recruiting workflows, candidate pipelines, and applicant tracking for efficiency.

Responsibilities

• Lead, develop, and manage a team of driver recruiters and drive recruiting performance.
• Own recruiting workflows and applicant tracking for consistent execution.
• Drive hiring goals and KPIs through data-driven decision-making.
• Audit driver application files to ensure compliance with policies and regulatory requirements.
• Lead onboarding and training for recruiters and foster ongoing professional growth.
• Build relationships with customers, vendors, and internal teams to align recruiting with business priorities.
• Collaborate with leadership to ensure consistency and alignment across recruiting and operations.

Skills

Leadership

High-volume recruiting

People management

Analytical thinking

Decision making

Communication

Team building

Project management

Education

High school diploma or GED

Bachelor’s degree

Job description

Relentlessly Delivering Big Ideas.

U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Primary Position Purpose:

The Driver Recruiting Manager leads and develops a high-performing recruitment team to achieve hiring goals and key performance indicators. This role maintains full ownership of departmental workflows and applicant tracking processes to optimize operational efficiency. Additionally, the Manager ensures strict compliance with regulatory standards and company policies while auditing application files. By partnering with cross-functional leadership, the position fosters communication and strategic alignment to support overall business priorities.

Position Functions:

Lead, develop, and manage a team of driver recruiters, making independent and effective decisions that drive recruiting performance, operational efficiency, and team success.

Maintain ownership of departmental recruiting workflows including candidate pipelines, workbaskets, phone queues, courtesy calls, and applicant tracking processes, ensuring consistent execution and continuous improvement.

Drive achievement of hiring goals and key performance indicators (KPIs) through proactive leadership, performance management, and data-driven decision-making.

Exercise sound judgment in reviewing and auditing driver application files to ensure compliance with company policies, hiring standards, and regulatory requirements.

Make timely, informed, and effective decisions in a fast-paced environment while maintaining a high level of professionalism and leadership presence.

Lead onboarding and training initiatives for new recruiters while developing ongoing training and professional growth opportunities for existing team members.

Provide leadership in coaching, employee development, and corrective action, including difficult personnel decisions when necessary.

Lead recruiting initiatives, departmental projects, and cross-functional efforts with minimal oversight.

Serve as a trusted leader and key decision-maker within the department, balancing business needs, hiring demands, compliance requirements, and operational priorities.

Partner with KNX leadership and peer recruiting managers to establish consistency, strengthen communication, and create alignment across recruiting and operational teams.

Lead departmental meetings, training sessions, and discussions, providing guidance, direction, and recommendations on recruiting objectives and operational priorities.

Build and maintain strong relationships with customers, vendors, leadership teams, and external partners through professional communication, collaboration, and effective problem-solving.

Manage vendor relationships and evaluate partnership effectiveness to ensure alignment with company goals, recruiting standards, and operational expectations.

Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.

Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.

Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.

Build credibility and trust among managed employees by providing prompt and constructive feedback in office when observing such need.

Lead and facilitate regularly scheduled meetings and in-person trainings that harmonize collaboration internal to the department and external to other SBUs.

Determine best practices and reinforce constructive and positive feedback through face-to-face interactions with employees on the floor in real time.

What We’re Looking For:

Education

High school diploma or GED equivalent required

Bachelor’s degree in related field or equivalent years of experience required

Equivalent years of experience are defined as one year of professional experience for each year of college requested

Experience

5+ years of experience in Driver Recruiting, High Volume Recruiting, or Talent Management required

3+ years of management experience required

Transportation, Logistics, and/or Tech industry experience a plus

Skills & Abilities

Foster a positive, high-performance culture that promotes teamwork, engagement, trust, adaptability, and continuous improvement

Demonstrate ability to make timely, informed, and effective decisions in a fast-paced environment while maintaining a high level of professionalism and leadership presence

Professional communication skills and common courtesy required with the ability to exchange information effectively in a concise and logical way

Must have strong analytical skills and the ability to make decisions under time constraints

Excellent interpersonal skills and communication skills, both written and oral

Excellent planning, organization, and time management skills with attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment

Proficient with Microsoft Office Suite and Outlook, strong in Microsoft Excel

Adept at assessing organizational dynamics and managing change

Works quickly and efficiently. Able to test solutions, learn, and iterate quickly

Proactive and pragmatic problem solver

Communicates effectively across multiple mediums

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.