Manager Drayage Operations

Memphis City Cartage, LLC; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

A logistics company in Chicago is looking for a Terminal Operations Manager to oversee daily operations and ensure productivity standards are met. The ideal candidate will have a solid knowledge of terminal operations, 5+ years of experience in the Chicago market, and strong organizational skills. Responsibilities include directing operations employees and maintaining adherence to policies. This full-time role requires flexibility for overtime and occasional Saturdays.

Qualifications

• Minimum of 5 years working knowledge of 20/40/53' containers within the Chicago market.
• Must be able to read, write and speak English fluently.
• Ability to interact effectively with all levels of employees.
• Ability to read, write and speak English fluently.
• Strong interpersonal and customer interaction skills.
• Excellent organizational and prioritization abilities under deadlines.

Responsibilities

• Responsible for dispatching company drivers for pick-up and delivery of shipments.
• Provide supervision and direction to all operations employees.
• Follow and enforce company policies and procedures.
• Enforce company policies and procedures.
• Develop and monitor KPI, implement continuous improvement.
• Provide on-site management and customer representation.
• Ensure proper work instruction adherence in assigned areas.
• Counsel employees and apply progressive corrective action when needed.
• Stay current with changes in procedures within areas.
• Perform driver safety rides and process walkthroughs.

Skills

Working knowledge of Chicago Drayage railyard & depots

Very good interpersonal skills

Organizational skills

English fluency

Interpersonal skills

Customer interaction

Organizational skills

Tools

Trinium operating system

Job description

This position is for our Chicago, IL facility.Terminal Operations Managers are the front-line operating authority and are responsible for the day-to-day operations/activities of the facility. They provide supervision and direction to all operations employees. They ensure that all operations schedules required by the customer are met 100% of the time. They also oversee quality and efficiency of transportation associates; equipment utilization and revenue goals and adherence to MCC's policies, procedures, and DOT regulations.

KEY ACCOUNTABILITIES:

• Responsible for dispatching company drivers for pick-up and delivery of shipments through the railyards & depots in Chicago, IL
• Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.
• Provide supervision and direction to all operations employees.
• Follow and enforce company policies and procedures.
• Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities.
• Provide on-site management and company representation to the customer.
• Ensures employees are following proper work instructions in their assigned areas.
• Counsels and uses progressive corrective action processes when disciplining employees.
• Remains current with changes and operating procedures within assigned areas.
• Perform driver safety rides (process walk).

KNOWLEDGE, EXPERIENCE, AND SKILLS:

• Working knowledge of Chicago Drayage railyard & depots
• Minimum of 5 years working knowledge of 20/40/53' containers within in the Chicago market
• Working knowledge of Trinium operating system
• Must be able to read, write and speak English fluently.
• Ability to interact effectively with all levels of employees.
• Must have very good interpersonal skills and the ability to interact with customers and employees.
• Organizational skills and the ability to prioritize in demanding environments with tight deadlines.

This position is Full time, Monday - Friday.Must be able to work overtime and occasional Saturdays.

For Consideration, please email your resume.