Manager, Digital Marketing, AMER (NYC)

Rosewood Hotel Group; New York (NY); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid time off

Complimentary room nights

Learning and development opportunities

Global career opportunities

Industry-leading paid parental leave

Job summary

Rosewood Hotel Group’s AMER Regional Digital Hub seeks a Manager, Digital Marketing, AMER to lead digital marketing for a portfolio of hotels, translating commercial priorities into performance-driven plans.

You will coordinate internal specialists, global teams, and agency partners to ensure campaigns align with hotel objectives across paid media, CRM, website, SEO and reporting. Strong stakeholder management and data-driven decisions are essential.

Qualifications

• Experience in digital performance marketing and hotel e-commerce.
• Ability to manage multiple stakeholders in fast-paced environments.
• Strong English communication and cross-market collaboration.

Responsibilities

• Lead digital marketing for a portfolio of hotels in the AMER region.
• Translate commercial priorities into integrated, performance-driven plans.
• Plan and oversee campaigns across paid media, search, metasearch, social, website, email, and SEO.
• Coordinate agency partners and internal specialists for timely delivery.
• Monitor channel performance and provide optimization recommendations.
• Deliver clear performance reporting to regional leadership.

Skills

Digital marketing

Account management

Hotel e-commerce

Stakeholder management

Analytics

Tools

CRM systems

SEO tools

Web analytics

Job description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.

At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

This role sits within the AMER Regional Digital Hub, part of Rosewood’s Digital Marketing division. The Regional Digital Hub supports Rosewood’s evolving regional business model by delivering scalable, performance-driven digital marketing services across the region.

Reporting to the Senior Manager, Digital Marketing, AMER, you will partner closely with global and regional brand teams, commercial and revenue leaders, property stakeholders, agency partners, and specialist channel teams to deliver integrated, results-focused digital marketing across a portfolio of hotels. Working within a collaborative specialist model, you will help strengthen channel expertise, knowledge-sharing, and commercial performance across the region.

YOUR ROLE

As Manager, Digital Marketing, AMER, you will be the primary digital marketing lead for a portfolio of hotels enrolled in Rosewood’s Regional Digital Hub services. You will translate commercial priorities into integrated, performance-driven digital marketing plans that drive revenue, demand generation, engagement, and brand consistency.

Acting as the key day-to-day contact for assigned properties, you will coordinate internal specialists, global teams, and agency partners to ensure digital activity is aligned with hotel objectives, performance targets, and delivery timelines. This role combines commercial acumen, stakeholder management, and digital marketing expertise to deliver measurable business results across multiple channels.

HOW YOU’LL MAKE THE PLACE

• Serve as the primary point of contact for a portfolio of hotels, building trusted relationships with key commercial and marketing stakeholders.
• Translate hotel business priorities into actionable, performance-driven digital marketing plans and campaigns.
• Lead the planning and oversight of integrated digital campaigns across paid media, search, metasearch, social media, website, email, and SEO channels.
• Coordinate agency partners and internal specialists to ensure aligned, timely, and effective campaign delivery.
• Monitor channel performance, identify optimization opportunities, and provide actionable recommendations to improve results.
• Deliver clear and impactful performance reporting, transforming data into meaningful insights for hotel and regional leadership teams.

COULD THIS BE YOU?

• You bring strong experience in digital performance marketing, account management, hotel e-commerce, or related commercial disciplines.
• You have a solid understanding of digital marketing ecosystems, campaign management, and performance channels such as Paid Media, CRM, Website & E-Commerce, and SEO.
• You are commercially minded and comfortable balancing strategic priorities with hands‑on delivery and optimization.
• You excel at managing multiple stakeholders, projects, and timelines within fast‑paced and matrixed environments.
• You have a data-driven mindset, using insights and performance metrics to inform decisions and recommendations.
• You communicate confidently in English and enjoy collaborating across diverse markets, teams, and cultures.

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work.

• medical coverage
• retirement benefits
• paid time off
• complimentary room nights
• learning and development opportunities
• global career opportunities
• industry-leading paid parental leave supporting eligible associates across all paths to parenthood

This position is open to candidates based in New York City or Dallas. The salary range for this position is$100,000-$115,000annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, location, and education.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long‑lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.