Manager Designate

papajohns; Kernersville (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Papa John’s in Kernersville, NC is seeking a Manager Designate who will work under the General Manager to uphold Papa John’s product and service standards. The role emphasizes team leadership, professional decision making, and accountability, with duties spanning shift management, policy execution, and regulatory compliance.

This position trains and develops staff toward eventual General Manager responsibilities.

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.
• Trains and promotes quality standards to team members using the Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members and fosters teamwork, energy and fun.
• Manages sales goals by delivering prompt, friendly service and improving check averages through training and sales execution.
• Manages profit goals, controls food and labor costs within budget, and uses the PROFIT system for admin and cash management.

Job description

What's Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.
• Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manages company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times .

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affintive Action and Equal Opportunity Employer. For more information please click on the following PDF . See terms & conditions for site use.