Manager Desigante

Papa John's USA, Inc.; McDonough (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Manager Designate to work under the General Manager, ensuring adherence to product and customer service standards. You will guide a team, make quality decisions, and promote pride and accountability while developing the competencies to become a General Manager.

This role includes shift management, policy execution, inventory planning, and cash handling. A strong leader with a focus on teamwork and customer satisfaction is essential for success in a fast-paced

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates, trains and promotes quality standards to team members using Operations Manual and Team Member Handbook.
• Recommends performance actions regarding team members to the General Manager.
• Maintains an atmosphere of teamwork, energy and fun while ensuring quality and customer focus.
• Manages sales goals by delivering prompt service and improving check averages.
• Executes local restaurant marketing to drive additional sales and a positive community presence.
• Manages costs (food, labor, controllable costs) and uses the PROFIT System to stay within budget.
• Performs administrative and cash management duties.
• Plans inventory to match sales demand and minimize loss.
• Ensures the restaurant is clean, well-equipped and safe.

Job description

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members.
• Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.
• Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System.
• Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss.
• Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish).

Papa John's is an affirmative action and equal opportunity employer. For more information please click on the following PDF. See terms & conditions for site use. At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start.