Manager, Demand Planning

Retail Services & Systems, Inc; United States; On-site; USD 102,000 - 171,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental, Rx

Vision insurance

401(k), HSA, FSA, Pre-tax commuter

Disability & life insurance

Paid parental leave

Job summary

Total Wine & More is seeking a Manager, Demand Planning to join our Supply Chain team in Bethesda, MD. This role builds forecasting processes, uses the o9 planning system, and collaborates with Marketing, Merchandising, Store Operations, and Finance to improve forecast accuracy and in-stock performance.

You will lead demand planning for new products, line extensions, and discontinuations, drive cross-functional consensus, and translate data insights into process improvements.

Qualifications

• 5-8+ years of experience in demand planning, forecasting or inventory planning.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• High attention to detail and understanding of demand drivers across product categories.
• Experience in process development and improvement.
• Proven ability to work cross-functionally and influence internal partners.

Responsibilities

• Build statistical forecast models and demand plans using the o9 planning system.
• Drive cross-functional collaboration with Marketing, Merchandising, Store Ops, and Finance to align inputs and improve forecast accuracy.
• Champion development of demand plans across items, categories, and planning levels with KPI targets.
• Lead root cause analysis for forecast variances and translate insights into process improvements.
• Manage demand planning activities for new product launches, line extensions, and discontinuations.

Skills

Analytical skills

Cross-functional collaboration

Forecasting

Microsoft Excel

o9 planning system

Strategic thinking

Education

Bachelor's degree in Supply Chain, Engineering, Operations, Data Science, or related field

Tools

o9 planning system

Job description

About the Role

About the Role Total Wine & More is seeking a Manager, Demand Planning to join our growing Supply Chain team in our Bethesda, MD office. This role plays a pivotal part in shaping the company's demand planning strategy using advanced planning tools and cross-functional collaboration. The Manager will build and refine forecasting processes, drive consensus across teams, and champion initiatives that improve inventory management and sales performance. This is a key opportunity to contribute to a broader supply chain transformation and influence operational success. This role will report into the Sr. Manager, Demand Planning. You will Build statistical forecast models using the o9 planning system and serve as a subject matter expert on its Demand Planning module. Drive cross-functional collaboration with Marketing, Merchandising, Store Operations, and Finance to align on demand inputs and ensure forecast accuracy. Champion the development of demand plans across items, categories, and planning levels that meet KPIs such as forecast accuracy and in-stock rates. Align demand planning processes with Integrated Business Planning efforts, supporting consensus-building and strategic decision-making. Spearhead root cause analysis for forecast variances and translate insights into process improvements and system enhancements. Manage demand planning activities for new product launches, line extensions, and product discontinuations, ensuring alignment with business goals. Influence internal stakeholders by communicating trends, risks, and opportunities derived from large-scale data analysis and forecasting metrics. Promote continuous improvement by identifying and implementing enhancements to demand planning workflows and cross-functional coordination. You will come with Bachelor's Degree in Supply Chain, Engineering, Operations, Data Science, Mathematics, or a related field or equivalent years of experience. 5-8 years of experience in demand planning, forecasting or inventory planning. Strong analytical skills with the ability to translate complex data into actionable insights. High attention to detail and understanding of demand drivers across interdependent product categories. Experience in process development and improvement. Proficiency in Microsoft Excel and other data analysis tools; experience with o9 is a plus. Demonstrated ability to work cross-functionally and influence internal partners. Strong organizational skills and strategic thinking with the ability to work independently and meet deadlines.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!
• Crafted for you

Compensation

Worker Type: Regular

Pay Range: $101,520.00 - $171,000.00 Annual

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Company Culture & Values

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.

Connecting people through joyful experiences! As America's largest independent retailer of wine, spirits, beer & more, we're looking for go-getters who want to spark joy with our customers and communities. We are excited you're here and are ready to pop a bottle with your name on it! As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best-in-class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!

Equal Opportunity & Accommodations

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.

Total Wine & More is a Drug Free Workplace.

Additional Information

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.

Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

The anticipated close date of this posting is 120 days from the posted date indicated above.