Manager, Data Operations

KPMG US; Detroit (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

KPMG US is seeking a Manager for Data Operations to lead a team in ensuring the stability and reliability of data platforms. This hybrid role involves managing data pipelines, addressing technical issues, and collaborating with cross-functional teams to drive continuous improvement. The ideal candidate will have a strong background in data operations and excellent communication skills.

Benefits

Comprehensive benefits package

401(k) plans

Personal Time Off

Qualifications

• Minimum five years of recent experience in managing data operations.
• Strong documentation skills and ability to meet SLAs.

Responsibilities

• Manage and lead a team ensuring efficient monitoring of data pipelines.
• Ensure stability and reliability of the data platform.

Skills

Analytical

Problem-Solving

Communication

Education

Bachelor's degree in information technology

Tools

Azure Data Lake Storage Gen2

Azure Data Factory

Azure Databricks

Azure Blob Storage

Job description

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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Data Operations to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Manage and lead a team of Managed Service Provider (MSP) individuals, ensuring efficient monitoring of data pipelines and rapid response to any incidents
• Ensure the stability and reliability of the data platform, addressing technical issues as they arise; maintain comprehensive documentation for data operations processes, including design, configuration, and troubleshooting guides
• Work to ensure that Service Level Agreements (SLAs) are consistently met by monitoring performance against metrics and implementing corrective actions as needed
• Provide input for roadmap planning and identify opportunities for improvement and innovation within data operations; liaise with cross-functional teams to ensure alignment and collaboration on data operations initiatives and priorities
• Oversee daily monitoring and analysis of end-to-end data performance and communicate results and findings to relevant stakeholders
• Offer guidance and coaching to internal and MSP technical staff, fostering a culture of continuous learning and development; serve as the point of escalation for any operational issues, working to quickly resolve problems and minimize impact on business operations
  
  

Qualifications:

• Minimum five years of recent experience in managing data operations, with a strong understanding of data pipeline monitoring and incident response
• Bachelor's degree from an accredited college or university in information technology, computer science, management information systems, computer engineering or related field is preferred
• Familiarity with Managed Service Provider operations and collaboration; Experience in providing input for strategic planning and roadmap development
• Strong documentation skills, with the ability to create and maintain detailed technical documents; Demonstrated ability to meet SLAs and performance metrics, with a focus on continuous improvement; strong analytical and problem-solving skills is a plus
• Excellent communication and interpersonal skills, with the ability to effectively liaise with cross-functional teams and stakeholders; ability to analyze data performance and translate findings into actionable insights; proven experience in mentoring and coaching technical staff is a plus
• Practical experience with relevant data technologies and tools such as Azure Data Lake Storage Gen2, Azure Data Factory, Azure Databricks, Azure Blob Storage and GenAI; proven track record of successfully managing and resolving data incidents is desired
  
  

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7562_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

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