Manager Data and Systems Strategy

Brown University Health; Providence (RI); On-site; USD 100,000 - 165,000; Full time

Job summary

Brown University Health leads philanthropy data strategy, reporting, and technology to ensure accurate information, reliable systems, and actionable analytics that support fundraising performance. This role partners with leadership on data governance, reporting strategy, CRM administration, and organizational performance through dashboards and forecasting.

The position oversees data quality, system integrity, and continuous process improvements, while coaching staff and aligning technology with

Qualifications

• Deliver timely, accurate reporting and analytics to support fundraising decisions.
• Maintain enterprise standards for data governance, CRM administration, and system integrity.

Responsibilities

• Lead philanthropy reporting, CRM administration, and data management strategy.
• Develop enterprise standards for data governance, reporting, documentation, and system administration.
• Partner with philanthropy leadership to develop dashboards, forecasting, campaign reporting, and performance metrics.
• Oversee CRM administration, user support, system enhancements, integrations, and vendor relationships.
• Ensure data quality, security, compliance, and documentation across philanthropy systems.
• Lead technology projects, system implementations, process automation, and continuous improvement initiatives.
• Coach and develop staff as the department's subject matter expert on philanthropy data and technology.

Job description

Summary

Leads Brown Health's philanthropy data strategy, reporting, and technology functions to ensure accurate information, reliable systems, and actionable analytics that support fundraising performance. Serves as the operational partner to philanthropy leadership on data governance, reporting strategy, technology planning, and organizational performance.

Principal Duties And Responsibilities

Brown University Health is actively committed to a diverse workforce that represents the patients and community that we serve.

Brown University Health employees are expected to embrace Brown University Health's mission of "Delivering health with care" and successfully role model Brown University Health's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

In Addition To Our Values, All Employees Are Expected To Demonstrate The Core Brown University Health Competencies Which Tell Us How We Work Together And How We Get Things Done. The Core Brown University Health Competencies Include

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

In Addition, Our Leaders Will Demonstrate An Aptitude For

• Ensure Accountability and Build Effective Teams
• Drive Vision and Purpose and Optimize Work Processes

Performance Expectations

• Deliver timely, accurate reporting and analytics that support fundraising decision-making.
• Maintain enterprise standards for data governance, CRM administration, and system integrity.
• Improve operational efficiency through technology, automation, and continuous process improvement.

Core Responsibilities

• Lead the strategy, priorities, and performance of philanthropy reporting, CRM administration, and data management.
• Develop enterprise standards for data governance, reporting, documentation, and system administration.
• Partner with philanthropy leadership to develop dashboards, forecasting, campaign reporting, and organizational performance metrics.
• Oversee CRM administration, user support, system enhancements, integrations, and vendor relationships.
• Ensure data quality, security, compliance, and documentation across philanthropy systems.
• Lead technology projects, system implementations, process automation, and continuous improvement initiatives.
• Coach and develop staff while serving as the department's subject matter expert on philanthropy data and technology.

Experience

• 7+ years of advancement services, CRM administration, business intelligence, or data management experience.
• Demonstrated leadership in fundraising systems, reporting, and operational strategy.
• Strong analytical, project management, and communication skills.

Supervisory Responsibility

Yes

Pay Range

$100,027.20-$165,048.00

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

BHCS 15 LaSalle Square - 15 LaSalle Square Providence, Rhode Island 02903

Work Type

Flexible

Work Shift

Day

Daily Hours

8 hours

Driving Required

No