Manager, Data Analytics

Samsung Electronics America, Inc.; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Samsung Electronics America is seeking a Data Analytics Manager to lead the data team and drive insights across Samsung.com operations. You will partner with product, engineering, business management, and marketing to deliver data-driven recommendations and actionable dashboards.

You will collect and analyze large datasets, translate findings into strategic initiatives, and train the operational team on the analytical framework and AI tools to enable better decision making.

Qualifications

• Lead a team of 3 (2 data engineers, 1 data analyst/scientist) to develop and grow to meet the demands of the business.
• Intake data-related requests from Business and align resources to deliver creative and effective solutions.
• Drive strategic and tactical planning of eCom operations from a data perspective and present recommendations to leadership.
• Collect, organize, and analyze large datasets from multiple sources to gain insights into customer behavior and operations trends.
• Prepare comprehensive reports and dashboards to present data findings and support decision making.
• Conduct onboarding and training sessions for the operational team to ensure proficiency in utilizing the analytical framework and AI framework for

Responsibilities

• Lead a team of 3 to develop data-driven solutions for Samsung.com operations.
• Analyze large datasets to identify trends and inform business decisions.
• Create dashboards and reports to communicate findings to leadership.
• Collaborate with product, engineering, and marketing teams on data initiatives.
• Provide onboarding and training on analytics tools and AI framework.

Job description

Position Summary

This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities. At Samsung, you will have opportunity to work with some of the smartest people on the planet in defining and launching great products. This role demands an individual that is extremely customer focused, has a strong analytical mind with an appetite for innovation, is data-centric with a can-do attitude. You will be working closely with product, engineering, business management, marketing and other cross-functional teams to create best in class customer experiences on Samsung.com.

Data Analytics Manager is responsible for providing the S.com day-to-day operators valuable insights to help shape the direction of the business. This person will lead the Data Team to align tasks and initiatives with specific business goals set forth by Leadership. Tasks will include analyzing large datasets to building models to identify operational trends and anomalies across all LOBs. You will work closely with our internal teams to help us understand our business. This is a highly visible role with high impact across the org.

• Lead a team of 3 (2 data engineers, 1 data analyst/scientist) to develop and grow to meet the demands of the business.
• Intake data-related requests from Business and align resources to deliver creative and effective solutions.
• Drive strategic and tactical planning of eCom operations from a data perspective and present recommendations to leadership.
• Collect, organize, and analyze large datasets from multiple sources to gain insights into customer behavior and operations trends.
• Prepare comprehensive reports and dashboards to present data findings and support decision making.
• Conduct onboarding and training sessions for the operational team to ensure proficiency in utilizing the analytical framework and AI framework for