[Samsung Electronics America] Sr. Director, Retail Strategy, Analytics, Innovation 채용

Samsung Electronics America; United States; On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Tuition Assistance

Paid Time Off

Wellness Incentives

Job summary

Samsung Electronics America, Inc. is seeking a senior data analytics leader to drive retail strategy across SES, MX and CE channels. You will lead analytics, KPIs, and reporting to guide assortment, staffing, experience improvements and accountability.

Responsibilities include piloting new formats and AI-enabled tools, while scaling successful concepts across channels. You will develop data-driven strategies, mentor a high-performing team, and conduct competitive analyses to spot opportunities

Qualifications

• Bachelor's degree in business/marketing or related field; MBA preferred.
• 15+ years in retail strategy/analytics with leadership experience.

Responsibilities

• Define and drive a unified retail strategy across SES, MX Retail and CE Retail.
• Own retail performance analytics, KPIs, and reporting to inform decisions.
• Lead pilots and innovation initiatives, scaling concepts across channels.
• Identify process improvements and embed data-driven optimization.
• Develop strategies to enhance customer experience across channels.
• Build and nurture a high-performing team with professional development.
• Conduct competitive analysis to identify trends and opportunities.
• Use advanced statistics to analyze data and build predictive models.
• Define a data strategy and roadmap with internal partners.
• Drive project execution by prioritizing, removing barriers, allocating resources.

Skills

Leadership

Strategic thinking

Communication

Cross-functional collaboration

Mentorship

Education

Bachelor's degree in Business Administration

MBA or advanced degree

Tools

SQL

Python

Tableau

Power BI

Job description

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

• Retail Strategy & Alignment: Define and drive a unified retail strategy across Samsung Experience Stores (SES), Mobile eXperience (MX) Retail and Consumer Electronics (CE) Retail ensuring alignment and cohesion in retail operations.


• Advanced Analytics & Insights: Own retail performance analytics, KPIs, and reporting to deliver actionable insights that inform decisions on assortment, staffing, customer experience, and drive accountability.


• Innovation & Test-and-Learn: Lead pilots and innovation initiatives (new formats, digital tools, customer experience enhancements, AI), scaling proven concepts across channels and categories.


• Continuous Improvement & Enablement: Partner with backend operations and store leadership to identify process improvements, standardize best practices, and embed a culture of data-driven optimization.


• Customer Experience Optimization: Develop and implement strategies to enhance the overall customer experience across all retail channels, ensuring a seamless and personalized journey.


• Talent Development: Build and nurture a high-performing team by fostering professional development, mentorship, and career growth opportunities.


• Competitive Analysis: Conduct regular competitive analysis to identify market trends, benchmark performance, and uncover opportunities for differentiation.


• Utilize advanced statistical techniques to analyze large/complex data sets and develop predictive models for anticipated outcomes.


• Define a data strategy and partner with key internal teams to develop a roadmap and infrastructure to support current and future business needs.


• Drive execution of projects by understanding strategic needs, setting priorities, removing barriers and obstacles, and allocating resources correctly.

Skills and Qualifications

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field; MBA or advanced degree preferred.


• Minimum of 15+ years of experience in retail strategy, analytics, or a related field, with at least 10 years in a leadership role. Experience with consulting firm preferred.

Preferred Qualifications

• Proven track record of developing and implementing successful retail strategies that drive revenue growth and customer satisfaction.


• Strong expertise in data analytics, business intelligence, and predictive modeling tools.


• In-depth knowledge of emerging technologies and their application in retail operations.


• Excellent leadership, communication, and interpersonal skills with the ability to influence and inspire cross-functional teams.


• Strategic thinker with a results-oriented approach and a passion for innovation.

Salary Range

The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Benefits

• Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.


• Regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

Equal Employment Opportunity Statement

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

접수기간

2026.10.28 ~ 2026.12.31 D-60

Data Analyst (데이터분석) 빅데이터 | 임원 | 디지털트랜스포메이션 사업전략 | 마케팅전략

본 직무는 데이터 분석 역량과 디지털 변혁을 선도하는 역량이 요구됩니다.