Manager, Customer Supply Chain

Conagra Brands; Chicago (IL); On-site; USD 109,000 - 159,000; Full time

Job summary

Conagra Brands is seeking a seasoned supply chain professional to connect internal teams with customers, driving an end-to-end mindset to boost service while reducing costs. You will develop deep customer supply chain insights and act as the primary liaison with retail partners, guiding policy execution and performance analytics.

The role emphasizes cross-functional collaboration, joint business planning, and opportunities to improve logistics, service, and profitability, with up to 25% travel.

Qualifications

• Bachelor's degree required.
• 5+ years of supply chain experience, including warehousing, transportation, sales and operations planning, or customer service.
• SAP experience is desirable.
• Willingness to travel up to 25%.

Responsibilities

• Understand end-to-end supply chain for Conagra Brands and customers for downstream impacts.
• Challenge the status quo and identify continuous improvement opportunities in logistics and service.
• Advocate for a customer-centric approach across the supply chain and learn key performance measures.
• Serve as primary supply chain liaison between Conagra Brands and assigned retail customers.
• Manage execution of customer logistics policies and programs.
• Oversee customer performance scorecards and KPIs and provide insights.
• Partner across functions to address efficiency and service improvements.
• Lead periodic supply chain business reviews and joint planning with customers.
• Collaborate with sales teams to support growth and profitability.
• Identify primary cost-to-serve drivers and develop cost-reduction action plans.

Skills

End-to-end supply chain

Stakeholder management

Customer liaison

Cost-to-serve analysis

Education

Bachelor's degree

Tools

SAP

Job description

Reporting to the Director of Customer Supply Chain, you will serve as the connection between internal supply chain functions, the sales team, and customers. You will develop strategic supply chain relationships with customers and use an end-to-end supply chain mindset to improve customer service while reducing costs through greater shipment efficiency. You will also develop a deep understanding of customer supply chains and bring an external perspective to internal supply chain partners.

A Taste of Your Responsibilities

• Understand the end-to-end supply chain for Conagra Brands and its customers, including downstream impacts of logistics execution strategies across functions.
• Challenge the status quo and identify continuous improvement opportunities that improve logistics execution and customer service.
• Advocate for a customer-centric approach across the supply chain organization and develop a strong understanding of key customer supply chain performance measures, department structures, and networks.
• Serve as the primary supply chain liaison between Conagra Brands and assigned retail customers, managing and strengthening supply chain relationships.
• Manage the execution of Conagra Brands customer logistics policies and programs.
• Manage customer performance scorecards and key performance indicators and provide insights to improve results.
• Partner across functions to address supply chain efficiency and service improvement opportunities.
• Lead periodic supply chain business reviews and joint business planning sessions with select customers.
• Partner with Conagra Brands sales teams to support increased sales and improved profitability.
• Identify primary cost-to-serve drivers and develop action plans to reduce costs without negatively affecting service.

Ingredients Required for Your Success

• Bachelor's degree.
• 5+ years of supply chain experience, including warehousing, transportation, sales and operations planning, or customer service.
• Experience with business systems; SAP experience is desirable.
• Willingness to travel up to 25%.

Number of Days in Office: 3

Compensation

Pay Range:$109,000-$159,000

The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.

Our Benefits

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

Our Company

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®.

Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.