Manager Customer Development

Tyson Foods; Springdale (AR); On-site; USD 114,000 - 192,000; Full time

Job summary

Tyson Foods is seeking a Customer Development Manager for the Northeast prepared foods segment. You will own the sales partnership with retailers, lead growth planning, and collaborate with cross‑functional teams to drive business results for Tyson’s deli portfolio.

The role requires a Bachelor’s degree and 5+ years of sales experience, with strong communication and strategic planning skills, plus 10–15% travel. Base pay ranges from $114,000 to $192,000 per year, with incentives where applicable.

Qualifications

• Bachelor’s degree required
• 5+ years sales experience
• Knowledge of Prepared Foods and Deli strongly preferred
• Excellent verbal and written communication skills
• Travel 10-15% per year

Responsibilities

• Own sales partnership with customers for assigned prepared foods categories
• Achieve sales volume and financial spending objectives
• Achieve customer profit objectives
• Develop and lead joint growth planning across all assigned categories
• Align and execute multiple business strategies
• Understanding of sales deliverables and correlations to business
• Implement store/DC replenishment strategies
• Manage broker performance by monitoring results and ensuring execution against sales goals
• Deliver fact-based insights and leadership direction to merchants and Tyson teams
• Leverage syndicated data and internal resources to drive opportunities and growth
• Advise on item expansion/ contraction and price optimization
• Build strong cross-functional relationships to obtain additional resources

Skills

Sales experience

Communication skills

Strategic planning

Education

Bachelor's degree

Tools

CRM software

Trade software

Job description

Job Details

To effectively support NE Prepared Foods Deli customers, preferred candidates will be located in the Northeastern US. The Customer Development Manager is responsible for leading, building, selling, communicating, and implementing collaborative business solutions that drive both Tyson and our customers to the desired business results for Tyson’s prepared foods portfolio to support our deli customers. The CDM owns the sales partnership with the merchant, works closely with cross functional teams and must demonstrate the necessary interpersonal and planning skills to partner with them (i.e. Production Planning, Prepared Business Unit, Demand Planning, Retail Teams, and Category Insights) in an effort to align objectives, needs and activities that will grow the business. This position works closely with the Director of Sales (DOS) and customer service associates to help advance Tyson’s position as a trusted supplier.

Responsibilities

• Own sales partnership with customers for assigned prepared foods categories
• Achieve sales volume and financial spending objectives
• Achieve customer profit objectives
• Develop and lead joint growth planning across all assigned categories
• Align and execute multiple business strategies
• Understanding of sales deliverables and correlation(s) to business
• Implementing and executing store/DC replenishment strategies
• Manage broker performance by monitoring results, providing direction, and ensuring execution against sales goals and business priorities.
• Consistently deliver fact-based insights, guidance, and leadership direction to merchants and within Tyson Foods.
• Leverage resources including syndicated data, proprietary customer data, industry publications, and internal resources to deliver line review presentation(s) and/or innovation meetings, in which opportunities to accelerate sales growth and share gains are identified.
• Advise on item expansion / contraction, new items, assortment gaps, competitive gaps, retail price comparison to drive sales growth.

Essential Duties

• Achieve sales mix and volume goals, while understanding the impact to the Customer's metrics (dollars, units, pounds, markdowns, and margin)
• Product portfolio management
• Complete proper contracts and documentation for the northeast retailers and distributors
• Planning, forecasting, and attaining high volume annual growth quotas
• Executing promotional and product mix strategies and tactics to deliver customer profitability goals
• Collaborate with various internal teams to create winning business propositions that benefit Tyson and the customer
• Analyze syndicated data and/or Retail Link to drive meaningful action and results
• Track and report competitive activities; conduct price and volume contract negotiations
• Deduction, resolution, and reduction
• Work efficiently with trade software and CRM software.
• Craft compelling narratives into sales presentations for assigned customers by effectively leveraging syndicated data insights
• Build strong internal cross-functional relationships that can be leveraged to attain additional resources to further Tyson initiatives at assigned customers.

Requirements

• Education: Bachelor’s degree required
• Experience: 5 plus years sales experience
• Knowledge of Prepared Foods and Deli strongly preferred
• Computer Skills: Requires basic computer skills
• Communication Skills: Excellent verbal and written communication skills
• Special Skills: Project management and/or strategic planning experience is required
• Travel: 10-15% trips per year
• Relocation Assistance Eligible: No
• Work Shift: 1ST SHIFT (United States of America)
• Pay Range/Rate: $114,000.00 - $192,000.00
• Incentives: Annual Incentive Plan: Yes Long-Term Incentive Plan: No

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package. Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations. Join us on the journey. At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy! We stride to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business. We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work. To learn more about our culture, please read Our Purpose.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Tyson Foods, Inc. is an Equal Opportunity Employer.

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