Manager, Custodial Services (2nd Shift) - Enterprise Physical Operations

Washington University in St. Louis; United States; On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

Vacation time

Health insurance

Metro U-Pass

Job summary

Washington University in St. Louis is seeking a supervisor for Custodial Services and Receiving. You will lead daily custodial and receiving operations, manage staff, enforce policies, and coordinate with Hilltop Campus and external vendors to ensure safety and efficiency.

The role emphasizes budget control, program development, and collaboration with Medical School departments. A strong background in facilities or housekeeping leadership is preferred.

Qualifications

• Associate degree or equivalent and five years of relevant experience preferred.
• Leadership experience in university, hospital or large corporate settings is valued.
• Strong budget and people-management skills are required.

Responsibilities

• Oversee custodial operations, staff assignments, and equipment.
• Manage receiving operations, policy enforcement, and records.
• administer budgets and monitor variances for the department.
• Coordinate with various university departments and contractors.
• Develop and enforce custodial and shipping/receiving procedures.

Skills

Leadership

Budget management

Teamwork

Office equipment

People management

Time management

Written communication

Education

Associate degree or equivalent

Tools

Cleaning equipment

Job description

Location

ST. LOUIS, MO 63110 Scheduled Hours 40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

Job Description

The position is responsible for designing and developing custodial standards and programs that provide a clean and safe environment for all School of Medicine personnel. Supervises custodial personnel.

Primary Duties & Responsibilities

• Manages daily custodial operations, including general, special, and emergency housekeeping, assignment of the custodial staff, equipment, inventories, policy enforcement, and general records.
• Manages daily receiving operations, including accurate receipt and shipment of parcels, policy enforcement, and general records.
• Distribution and tracking of ethyl alcohol and dry ice.
• Supervises custodial and receiving personnel.
• Recruits, employs, determines salary, trains, supervises, evaluates, counsels, and terminates staff.
• Establishes policies and procedures governing Custodial Services and Shipping and Receiving for the Medical School.
• Prepares income and expense budgets.
• Reviews and controls budget variances, reporting the same to the Director.
• Inspects and evaluates facility conditions in relation to established standards.
• Administers productivity programs and evaluates departmental efficiency in relation to established standards.
• Researches technology and regulations to improve custodial and receiving operations and submits recommendations to the Director.
• Serves as liaison between Custodial Services and Medical School Departments, the Hilltop Campus, other Medical Center custodial and receiving departments, outside vendors and contractors, and local, state, and federal agencies.
• Assists the Director in other duties as assigned, including the planning and accomplishment of departmental objectives.

Working Conditions

Job Location/Working Conditions: Normal office environment. 2nd shift schedule is typically Monday-Friday, 2:30 - 11:00 PM. Physical Effort: Typically sitting at a desk or a table. Repetitive wrist, hand, or finger movement. Ability to move to on and off campus locations. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

• Education: Associate degree or combination of education and experience may substitute for minimum education.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Relevant Experience (5 Years)
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

• Education: No additional education unless stated elsewhere in the job posting.
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: Leadership In A University, Hospital, Or Large Corporate/Industrial Setting (5 Years)
• Skills: Budget Administration, Cleaning Equipment, Cleaning Work Area, Coordinating Services, Crisis Management, Customer Service, Employee Motivation, Floor Care, Housekeeping, Leadership, Office Equipment, Oral Communications, Organizational Commitment, People Management, Professional Integrity, Results-Oriented, Strive for Excellence, Supervision, Teamwork, Technical Management, Time Management, Written Communication

Salary

Grade G12 Salary Range $58,400.00 - $99,700.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

About Us

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.