Manager, Custodial Services (2nd Shift) - Enterprise Physical Operations

Washington University in St. Louis; St. Louis (MO); On-site; USD 52,000 - 78,000; Full time

Job summary

Washington University in St. Louis seeks a Facilities Custodial Operations Supervisor to lead daily custodial and receiving teams, enforce policies, and manage budgets. The role drives safety, cleanliness, and service delivery across university facilities.

2nd shift, 2:30–11:00 PM; strong leadership and coordination with departments, vendors, and public safety are essential. Qualification includes an Associate degree and 5+ years in a large setting; salary is competitive with benefits.

Qualifications

• Associate degree or combination of education and experience may substitute for minimum education.
• Minimum 5 years of relevant work experience in custodial/receiving operations.
• Excellent supervisory and budgetary skills.

Responsibilities

• Oversees daily custodial operations and staff assignments.
• Manages daily receiving operations and parcel handling.
• Maintains budgets and reports variances to the Director.
• Liaises with departments, vendors, and agencies.
• Develops and enforces Custodial Services policies.
• Evaluates facility conditions and program efficiency.

Skills

Staff supervision

Policy enforcement

Budget management

Education

Associate degree

Job description

Location

ST. LOUIS, MO 63110

Scheduled Hours

40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university's mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university's campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

Job Description

Primary Duties & Responsibilities:

• Manages daily custodial operations, including general, special, and emergency housekeeping, assignment of the custodial staff, equipment, inventories, policy enforcement, and general records.
• Manages daily receiving operations, including accurate receipt and shipment of parcels, policy enforcement, and general records.
• Distribution and tracking of ethyl alcohol and dry ice.
• Supervises custodial and receiving personnel.
• Recruits, employs, determines salary, trains, supervises, evaluates, counsels, and terminates staff.
• Establishes policies and procedures governing Custodial Services and Shipping and Receiving for the Medical School.
• Prepares income and expense budgets.
• Reviews and controls budget variances, reporting the same to the Director.
• Inspects and evaluates facility conditions in relation to established standards.
• Administers productivity programs and evaluates departmental efficiency in relation to established standards.
• Researches technology and regulations to improve custodial and receiving operations and submits recommendations to the Director.
• Serves as liaison between Custodial Services and Medical School Departments, the Hilltop Campus, other Medical Center custodial and receiving departments, outside vendors and contractors, and local, state, and federal agencies.
• Assists the Director in other duties as assigned, including the planning and accomplishment of departmental objectives.

Working Conditions

Job Location/Working Conditions: Normal office environment. 2nd shift schedule is typically Monday-Friday, 2:30 - 11:00 PM.

Physical Effort: Typically sitting at a desk or a table. Repetitive wrist, hand, or finger movement. Ability to move to on and off campus locations.

Equipment: Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: Associate degree or combination of education and experience may substitute for minimum education.

Certifications /Professional Licenses : No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (5 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education: No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: Leadership In A University, Hospital, Or Large Corporate/Industrial Setting (5 Years)

Skills: Budget Administration, Cleaning Equipment, Cleaning Work Area, Coordinating Services, Crisis Management, Customer Service, Employee Motivation, Floor Care, Hou