Manager, Critical Operations & Infrastructure

Rowan Digital Infrastructure Pty Ltd; Frederick (MD); Hybrid; USD 126,000 - 150,000; Full time

Benefits offered by this job

Hybrid work environment

Team building opportunities

Parking reimbursement

Bonus plan

Job summary

Rowan Digital Infrastructure is seeking a Manager, Critical Operations to oversee the property’s condition, reliability, maintenance, and compliance of landlord-owned infrastructure across our data centers.

You’ll lead maintenance programs, vendor management, and risk mitigation, coordinate audits, and ensure safety and regulatory alignment while supporting tenants and senior leadership with data-driven insights. Hybrid work across US offices with competitive benefits.

Qualifications

• 7+ years of experience in facilities operations, critical environments, or industrial infrastructure management.
• ~3+ years in a leadership role overseeing maintenance teams or vendor operations.
• Strong technical knowledge of electrical, mechanical, and structural systems in critical environments.
• Experience managing vendor contracts, budgets, and compliance processes.
• Proficiency in CMMS platforms and data driven maintenance tracking.
• Knowledge of regulatory standards, risk management, and emergency response protocols.
• Strong communication and leadership skills, with the ability to manage cross‑functional teams and tenant relations.

Responsibilities

• Oversee governance, regulatory compliance, audits, and safety programs to ensure regulatory adherence.
• Lead maintenance programs integrating preventive, corrective, and predictive strategies across facilities.
• Manage operation and maintenance of electrical, HVAC, plumbing, and structural systems; coordinate repairs/upgrades.
• Oversee vendor relationships, performance, SLAs, contracts, and budget management.
• Utilize CMMS to track work orders, analyze maintenance trends, and drive data‑driven decisions.
• Lead risk assessments and emergency preparedness, coordinating drills and incident response.
• Coordinate with procurement, legal, security, sustainability, and tenants to align priorities.

Skills

Facilities operations

Leadership

Regulatory compliance

Vendor management

CMMS

Risk management

Emergency response

Tenant relations

Tools

CMMS

Job description

Rowan Digital Infrastructure is seeking a Manager, Critical Operations to oversee the property’s condition, reliability, maintenance, and compliance of landlord-owned infrastructure across our data centers.

You’ll lead maintenance programs, vendor management, and risk mitigation, coordinate audits, and ensure safety and regulatory alignment while supporting tenants and senior leadership with data-driven insights. Hybrid work across US offices with competitive benefits.