Manager, CPFR Retail

Highline Warren; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Highline Warren seeks an experienced Collaborative Planning, Forecasting, and Replenishment Manager to lead inventory and replenishment for our Retail business. You will own end-to-end replenishment strategy and execution for key accounts, ensuring in-stock levels and strong collaboration with customers and cross-functional teams.

The role blends operational expertise with customer service, requiring hands-on management of complex inventory workflows and a track record of improving service

Qualifications

• Bachelor's degree in Supply Chain, Business, Logistics, or related field.
• 7+ years in replenishment, inventory or supply chain roles with retail accounts.
• Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Strong analytical skills with advanced Excel proficiency.

Responsibilities

• Own end-to-end replenishment including VMI, order analysis, fulfillment, and forecast support for select categories.
• Manage daily replenishment to maintain target in-stock levels and maximize sales.
• Monitor item performance and execute replenishment strategies for promotions, planograms, and seasonal events.
• Report metrics such as in-stock levels, fill rate, outs, and on-time delivery.
• Identify and research out-of-stock issues with supply chain partners and provide back-in-stock dates and actions.
• Lead root-cause analysis for inventory variances and supply disruptions.
• Analyze POS data and inventory metrics to identify trends and risks.
• Collaborate with buyers, analysts, and supply chain contacts on promotions and demand shifts.
• Partner cross-functionally with Sales, Demand Planning, Manufacturing, Logistics, and Customer Operations.
• Provide customer forecasts and insights to inform demand planning processes.
• Lead weekly/monthly reviews with customer counterparts on performance and improvement plans.
• Maintain replenishment parameters (safety stock, lead times, min/max) in customers’ systems.
• Support new item setup, DC/store distribution planning, and merchandising calendar coordination.
• Track KPIs including in-stock %, OTIF, forecast accuracy, inventory turns, and chargebacks.
• Identify continuous improvements and implement best practices in replenishment.

Skills

Analytical skills

Communication skills

Relationship management

Prioritization

Education

Bachelor's degree in Supply Chain, Business, Logistics, or related field

Tools

Excel

Outlook

Word

PowerPoint

Job description

Career Opportunities with Highline Warren

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Careers and Highline Warren

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We are seeking an experienced Collaborative Planning, Forecasting, and Replenishment Manager to lead inventory and replenishment for our Retail business. This role owns end-to-end replenishment strategy and execution for key accounts, ensuring optimal in-stock levels, forecasting support, efficient inventory flow, and strong collaboration with the customers and internal cross-functional teams.

This role combines operational expertise with exceptional customer service, requiring someone who is adept at managing complex inventory workflows and resolving issues related to product availability. The ideal candidate has hands‑on experience with retail customer systems and a track record of driving service‑level improvements.

Key Responsibilities

• Own the end-to-end replenishment process, including vendor managed inventory (VMI), order analysis, fulfillment, and forecast support for select categories across DCs and stores
• Manage daily replenishment activities to maintain target in-stock levels and maximize sales
• Monitor item performance and execute replenishment strategies to support seasonal events, planogram transitions, and promotions
• Report critical metrics (in stock/out of stock, fill rate, outs, missed opportunities, and on-time delivery)
• Identify and research out-of-stock issues with supply chain partners to provide back in stock dates and action plans to correct and prevent in the future
• Drive root‑cause analysis for inventory variances and supply disruptions
• Analyze POS data, and inventory metrics to identify trends, risks, and opportunities for improvement in forecasting
• Partner with retail buyers, replenishment analysts, and supply chain contacts to align on promotions, seasonal builds, new item launches, and demand shifts
• Collaborate cross‑functionally with Sales, Demand Planning, Manufacturing, Logistics, and Customer Operations to ensure supply meets demand
• Partner with Demand Planners to provide customer forecasts and insights to ensure customer needs are understood and incorporated into demand planning processes
• Lead weekly/monthly reviews with customer counterparts on performance and improvement plans
• Maintain and optimize replenishment parameters (safety stock, lead times, min/max levels) within customers’ systems
• Support new item setup, DC/store distribution planning, and resets in coordination with the merchandising calendars
• Track and report KPIs including in-stock %, OTIF, forecast accuracy, inventory turns, and chargeback trends
• Identify continuous improvement opportunities in replenishment processes and implement best practices

Qualifications

• Bachelor's degree in Supply Chain, Business, Logistics, or related field
• 7+ years of experience in replenishment, inventory or supply chain roles, with direct experience managing retail accounts
• Experience with Microsoft Office applications such as Outlook, Word, Excel PowerPoint
• Strong analytical skills with advanced proficiency in Excel
• Excellent communication and relationship‑management skills, with experience presenting to retail partners
• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment.