CPFR Analyst

JOH; Lincoln (RI); Hybrid; USD 65,000 - 95,000; Full time

Job summary

JOH in Lincoln, RI is seeking a CPFR / Collaborative Planning Analyst to manage inventory flow across suppliers and the retailer’s distribution network. This customer-facing role collaborates with Sales, Demand Planning, Customer Service, and Logistics to support in-stock performance and fill rates while driving forecast accuracy and transportation efficiency.

You will analyze forecast data, review seasonality and promotions, build performance reports, track KPIs like fill rate and days of

Qualifications

• Bachelor’s degree in business, Supply Chain, Logistics, or a related field.
• Experience supporting customer supply chain, replenishment, logistics, or inventory management functions.
• Experience with replenishment, forecasting and inventory management concepts in a retail or wholesale environment.
• Strong analytical skills with data-driven decision making.
• Proficient in order processing, replenishment systems, and standardized reporting tools.
• Excellent written and verbal communication across cross-functional and external partner teams.
• Demonstrated sense of urgency, adaptability, accountability, and attention to detail in fast-paced environments.
• Proven planning, organizational, and prioritization skills.

Responsibilities

• Manage and execute the replenishment process from supplier to retailer across a diverse product portfolio to support inventory targets, in‑stock performance, and service KPIs.
• Review retailer forecast data—including seasonality, promotions, displays, and new item activity—and support forecast accuracy by identifying variances, risks, and opportunities.
• Leverage reporting and analytics tools to identify demand volatility, supply constraints, service risks, and efficiency opportunities, and support fact-based corrective action planning.
• Build, maintain, and update recurring performance reporting, including monthly supplier scorecards and quarterly retailer performance scorecards.
• Track and report key supply chain KPIs such as fill rate, on‑time performance, inventory levels, in‑stocks, days of supply, and sales versus forecast performance.
• Serve as a day‑to‑day supply chain contact for assigned accounts or products, supporting end‑to‑end coordination between supplier and retailer teams.
• Develop and maintain effective working relationships with supplier and retailer teams—participate in weekly, monthly, and quarterly calls and meetings to review performance and upcoming demand.
• Provide insights and operational guidance to suppliers related to retailer transportation requirements, logistics compliance, and assessment programs.
• Communicate supply chain risks, performance trends, and improvement opportunities to cross‑functional partners, supporting continuous execution improvements.

Skills

Forecasting

Inventory management

Data analysis

Cross-functional collaboration

Communication

Education

Bachelor’s degree in business, supply chain, logistics, or related field

Tools

ERP systems

BI/Analytics tools

Job description

The CPFR / Collaborative Planning, Forecasting, and Replenishment Analyst is responsible for managing inventory flow from suppliers through the retailer’s distribution center network. This customer-facing role collaborates cross-functionally with supplier and retailer teams—including Sales, Demand Planning, Customer Service, and Logistics to support in-stock performance, inventory targets, and fill rates, while driving improvements in forecast accuracy and transportation efficiency.

Key Responsibilities

• Manage and execute the replenishment process from supplier to retailer across a diverse product portfolio to support inventory targets, in‑stock performance, and service KPIs.
• Review retailer forecast data—including seasonality, promotions, displays, and new item activity—and support forecast accuracy by identifying variances, risks, and opportunities.
• Leverage reporting and analytics tools to identify demand volatility, supply constraints, service risks, and efficiency opportunities, and support fact-based corrective action planning.
• Build, maintain, and update recurring performance reporting, including monthly supplier scorecards and quarterly retailer performance scorecards.
• Track and report key supply chain KPIs such as fill rate, on‑time performance, inventory levels, in‑stocks, days of supply, and sales versus forecast performance.
• Serve as a day‑to‑day supply chain contact for assigned accounts or products, supporting end‑to‑end coordination between supplier and retailer teams.
• Develop and maintain effective working relationships with supplier and retailer teams—participate in weekly, monthly, and quarterly calls and meetings to review performance and upcoming demand.
• Provide insights and operational guidance to suppliers related to retailer transportation requirements, logistics compliance, and assessment programs.
• Communicate supply chain risks, performance trends, and improvement opportunities to cross‑functional partners, supporting continuous execution improvements.

Qualifications

• Bachelor’s degree in business, Supply Chain, Logistics, or a related field.
• Experience supporting customer supply chain, replenishment, logistics, or inventory management functions.
• Applied working knowledge of supply chain execution processes, including order management, outbound warehouse operations, freight movement, and customer receiving practices.
• Experience with replenishment, forecasting and inventory management concepts in a retail or wholesale environment.
• Strong analytical skills experience with reviewing data, identifying trends, and supporting data-driven decisions.
• Proficient in order processing, replenishment systems, and standardized supply chain reporting tools.
• Effective written and verbal communication skills with experience collaborating across cross‑functional and external partner teams.
• Demonstrated sense of urgency, adaptability, accountability, and attention to detail in fast‑paced environments.
• Proven planning, organizational, and prioritization skills to manage recurring cycles and execution deadlines.

Location: Lincoln, RI.

Candidates must be able to work a hybrid work schedule of 3 days a week in the office.