Manager, Corporate Communications

Jobtailor; Atlanta (GA); On-site; USD 75,000 - 115,000; Full time

Job summary

Jobtailor in Atlanta is seeking an experienced Internal Communications Lead to own end-to-end internal communications, including policies and channel governance. You will plan, edit, and write content for all-hands updates, intranet, newsletters, and emails, partnering with Marketing for layout.

Lead executive communications to align with corporate messaging and values. You will apply agile practices to content calendars, incorporate AI into workflows, and partner with cross-functional teams to

Qualifications

• 5-7 years of internal/corporate communications experience, ideally within a fast-paced SaaS or technology company.
• Experience writing for a variety of audiences
• Experience executing communications plans/strategies, including cross-functional partnership
• Strong attention to detail with capacity to drive transformational change
• Capable storyteller and compelling communicator
• Strong written and verbal communication; ability to communicate at all levels across a global organization
• Growth mindset with continuous improvement

Responsibilities

• Own end-to-end management of internal communications including related policies, procedures, and channel governance.
• Plan, edit, and write content for a variety of internal communications mediums; partner with Marketing on layout of content as needed
• Partner with leadership on executive communications to ensure consistency with corporate messaging
• Incorporate a change management lens to communications and anticipate audience response
• Prioritize messages, apply agile principles to keep pace with a fast-moving SaaS business
• Design and implement a unified annual internal communications operational plan
• Define metrics and reporting connecting employee engagement to communications effectiveness
• Reinforce policies and procedures to mitigate communications and reputational risk
• Collaborate with Marketing/PR and other teams on internal messaging alignment

Skills

Internal Communications

Agile Methodologies

Content Writing

Cross-Functional Partnership

Change Management

Storytelling

Education

Bachelor's degree

Tools

Jira

Confluence

Microsoft Office

AI Models

Job description

• Own end-to-end management of internal communications including related policies, procedures, and channel governance.
• Plan, edit, and write content for a variety of internal communications mediums, such as all-hands virtual company updates, the intranet, newsletters, or regular emails; partner with Marketing on layout of content as needed
• Partner with leadership team on executive communications to ensure consistency with corporate-level messaging, mission, vision, and values.
• Incorporate a change management lens to communications by anticipating audience response and offering solutions to ensure clarity and continuity.
• Prioritize and sequence messages across the organization, integrate AI into communications processes/ workflows and apply agile principles — iterative planning, rapid feedback loops, sprint-based content calendars — to keep pace with a fast-moving SaaS business.
• Consider and anticipate emergency or crisis communication practices in partnership with the wider Office of the CEO team members, GRC, and Legal teams.
• Design and implement a unified annual internal communications operational plan that can be adapted as business priorities shift.
• Define metrics and reporting that connect employee engagement to communications effectiveness.
• Reinforce policies and procedures to mitigate communications and reputational risk.
• Partner with external communications leaders from Marketing/PR, Partner and Customer teams on corporate messaging and announcements — providing an internal-audience perspective and ensuring alignment, without direct ownership of external channels or media relations.

Requirements

• 5-7 years of internal/corporate communications experience, ideally within a fast-paced, high-growth SaaS or technology company
• Demonstrated ability to thrive in ambiguous environments by balancing competing priorities, adapting quickly, and working effectively within iterative planning models such as agile sprints and backlogs.
• Experience writing for a variety of different audiences
• Experience executing communications plans/strategies, including cross-functional partnership
• Strong attention to detail with capacity to drive transformational change
• Capable storyteller and compelling communicator
• Strong written and verbal communication; ability to communicate at all levels and through multiple vehicles of a global organization
• Growth mindset – demonstrated desire for continuous improvement
• Advanced Microsoft Office; familiarity with collaboration/project tools (e.g., Jira, Confluence) and frontier AI models (e.g. Claude)
• A strong sense of urgency and drive for results
• Bachelor's degree required
• Strong time management

Core Competencies

Demonstrates expertise in internal communications management, including content creation, change management, and strategic planning within a fast-paced SaaS environment. Proficient in utilizing agile methodologies and metrics to enhance employee engagement and communication effectiveness.

Highest-signal resume keywords

• Internal Communications Management
• Agile Methodologies
• Content Creation
• Cross-Functional Partnership
• Change Management

ATS Optimization Keywords

Hard Skills

• Internal Communications
• Content Writing
• Communications Strategy
• Metrics and Reporting
• Transformational Change

Soft Skills

• Attention to Detail
• Storytelling
• Compelling Communication
• Time Management
• Growth Mindset

Industry Keywords

• SaaS
• Corporate Messaging
• Crisis Communication
• Employee Engagement
• Governance

Tools & Technologies

• Microsoft Office
• Jira
• Confluence
• AI Models