Manager, Contracts Administrator

Mason; Los Angeles (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Mason, a leading aerospace and defense supplier, seeks a Manager, Customer Service Contract Administrator in Los Angeles. You will oversee contract administrators, mentor the team, and drive compliant contract management across departments.

You will manage pricing renewals, COR metrics, and strategic accounts, with travel as required, leading efforts to improve processes while aligning with ITAR and FAR/DFARS requirements.

Qualifications

• Bachelor's degree in Business Administration, Contract Management, Aerospace Engineering, or a related field.
• 5–7 years of contract management experience in aerospace/defense.
• Proven experience in managing complex contracts and negotiations.
• Strong knowledge of FAR and DFARS government contracting regulations.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Proficiency in contract management software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required.

Responsibilities

• Oversee and manage the contracts administration team ensuring efficient and effective contract management processes.
• Develop and implement standard operating procedures for contract administration activities.
• Lead initiatives to improve contract management processes and systems to enhance efficiency and effectiveness.
• Train and mentor team members in contract administration best practices and processes.
• Monitor contract performance and compliance, addressing any discrepancies or non-compliance issues.
• Responsible for Customer Order Review (COR) metric, measuring average day to enter a new order
• Develop and maintain a centralized repository for all contract documentation and correspondence.
• Provide guidance and support to team members on contract interpretations.
• Coordinate with legal, finance, and other departments to resolve contract-related challenges.
• Ensure proper documentation and record-keeping for all contracts in accordance with company policy and regulatory requirements.
• Manage contract pricing renewals.
• Prepare and present reports on contract status, performance metrics, and departmental activities to senior management.
• As necessary, manage a few strategic customer accounts directly, including but not limited to quoting, order entry, and backlog follow-up.
• Other duties as assigned

Skills

Leadership

Communication

Problem solving

Education

Bachelor's degree in Business Administration, Contract Management, Aerospace Engineering, or related field

Tools

Contract management software

Microsoft Office

Job description

Mason welcomes people who share our determination and high standards to join us in doing work that moves the world forward. We design, manufacture, and market highly engineered products and systems principally for the aerospace and defense markets. Mason, a wholly-owned subsidiary of Transdigm, offers world-class control devices and subsystems such as control grips, throttles, HaWC controllers, and communications interfaces for today’s advanced cockpits, military vehicles, and other specialized applications. Our solutions fall into two broad categories: control products and components.

Title

Manager, Customer Service Contract Administrator

Reports to

VP of Sales

FLSA Status

Exempt

EEOC Class

Professional

Summary

Contracts Administrator Manager will oversee contract administrators' contract management activities to ensure efficient and compliant business operations. In this pivotal role, they will mentor a team of contract administrators, facilitate contract negotiations, and collaborate with various departments to streamline processes and support our organizational goals.

Position Duties

Essential functions of the position include, but are not limited to:

• Oversee and manage the contracts administration team ensuring efficient and effective contract management processes.
• Develop and implement standard operating procedures for contract administration activities.
• Lead initiatives to improve contract management processes and systems to enhance efficiency and effectiveness.
• Train and mentor team members in contract administration best practices and processes.
• Monitor contract performance and compliance, addressing any discrepancies or non-compliance issues.
• Responsible for Customer Order Review (COR) metric, measuring average day to enter a new order
• Develop and maintain a centralized repository for all contract documentation and correspondence.
• Provide guidance and support to team members on contract interpretations.
• Coordinate with legal, finance, and other departments to resolve contract-related challenges.
• Ensure proper documentation and record-keeping for all contracts in accordance with company policy and regulatory requirements.
• Manage contract pricing renewals.
• Prepare and present reports on contract status, performance metrics, and departmental activities to senior management.
• As necessary, manage a few strategic customer accounts directly, including but not limited to quoting, order entry, and backlog follow-up.
• Other duties as assigned

Qualifications

• Bachelor's degree in Business Administration, Contract Management, Aerospace Engineering, or a related field.
• Minimum of 5-7 years of experience in contract management within the aerospace and defense industry.
• Proven experience in managing complex contracts and negotiations.
• Strong knowledge of government contracting regulations and compliance, including FAR and DFARS.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Proficiency in contract management software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required.

Physical Demands

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting is required (maximum of 30lbs)
• Ability to uphold the stress of working in a busy and demanding office
• Regular, predictable attendance is required;

Compensation Range

$110,000 to $140,000 per year and DOE

Others

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or. any individual who is granted U.S. permanent residence ("Green Card" holder); or. any individual who is granted status as a "protected person" under 8 U.S.C 1324b(a)(3).

Mason prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.