Manager – Compliance

Jobtailor

Arizona

On-site

USD 150,000 - 190,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Senior Sanctions Investigations Lead to head the Global Sanctions Investigations team in the United States. The role involves triaging, investigating, escalating, and closing sanctions matches and referrals, with expert judgment on complex cases.

You will oversee investigation quality, ensure thorough documentation for audit and regulatory review, and partner with legal, compliance, and business stakeholders to determine actions.

Qualifications

Ability to manage multiple tasks and prioritize in a deadline-intensive environment.
Ability to work across multiple business lines in a complex matrix environment.
Strong leadership and relationship-building skills.
Excellent written and verbal communication.
Attention to detail and problem-solving abilities.
5+ years of sanctions, financial crimes, compliance, or related investigative experience.
Experience overseeing sanctions investigations, alert adjudication, referrals, escalations, or risk-based decisioning preferred.
Experience managing investigative inventory, SLAs, case quality, and analyst performance.
Bachelor's degree or equivalent; CAMS/AML or legal/compliance qualifications preferred.
Employment eligibility to work in the United States; visa sponsorship is not available.

Responsibilities

Lead the Global Sanctions Investigations team handling triage, investigation, escalation, decisioning, and closure of matches and referrals.
Act as sanctions subject matter expert and primary decision-maker for escalated cases.
Oversee investigation quality through research, ownership analysis, and risk-based decisioning.
Ensure documentation of conclusions, evidence, actions, and dispositions for audit and regulatory reviews.
Partner with GC, Compliance, and other stakeholders to resolve complex investigations and determine actions.
Coordinate with 1LOD teams to ensure timely and accurate execution of actions.
Manage investigative inventory, SLAs, and case aging; escalate high-risk items.
Identify trends, gaps, and training needs; develop actions to improve quality and efficiency.
Support regulatory reporting, self-disclosures, and escalation requirements.
Provide coaching and development to analysts; manage a team of analysts.

Skills

Sanctions Investigations

Regulatory Compliance

Risk-Based Decisioning

People Leadership

Analytical Skills

Communication Skills

Relationship Building

Attention to Detail

Problem Solving

Organizational Skills

Education

Bachelor's degree

CAMS Certification

Compliance/AML Diploma

Law Degree

Investigations/Control/Auditing background

Tools

MS Word

MS Excel

MS Visio

MS PowerPoint

Job description

Lead the Global Sanctions Investigations team responsible for triaging, investigating, escalating, decisioning, and closing potential sanctions matches and referrals
Serve as a sanctions subject matter expert and primary decision-maker for escalated cases involving potential sanctions concerns, confirmed matches, risk-based exits, blocked property, rejected transactions, and related regulatory considerations
Oversee investigation quality, including internal and external research, ownership and relationship analysis, transactional review, and risk-based decisioning
Ensure investigative conclusions, decision rationale, supporting evidence, case actions, and final dispositions are complete, accurate, and clearly documented for audit, examination, and regulatory review
Partner with General Counsel, Market Compliance, LOBCO/LECO, Enterprise Bank Servicing, GFCSU/FIU, and other stakeholders to resolve complex investigations and determine customer, account, reporting, or escalation actions
Partner with 1LOD teams to ensure cancellation, suspension, blocking, restriction, or other customer/account actions are executed timely and accurately
Manage investigative inventory, service-level expectations, and case aging, escalating high-risk or overdue items appropriately
Identify investigation trends, quality gaps, process issues, and training needs; develop action plans to improve consistency, critical thinking, documentation quality, and operational effectiveness
Support regulatory reporting obligations, voluntary self-disclosure assessments, blocked property analysis, rejected transaction reviews, and other sanctions-related escalation requirements
Provide coaching, feedback, and development to analysts
Manage a team of analysts to ensure sanctions investigations are completed accurately, consistently, and within applicable service-level expectations

Requirements

Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment
Ability to work on multiple work streams across multiple business lines simultaneously
Ability to operate in a complex matrix environment
Strong people-leadership skills with the ability to motivate, engage, and influence
Ability to build and maintain strong relationships with peers and key partners outside compliance
Excellent written and verbal communication skills
Excellent problem-solving and organizational skills
Excellent attention to detail
Strong personal integrity and work ethic
Strong computer knowledge and excellent MS Word, Excel, Visio, and PowerPoint skills
Self-motivated, dependable, adaptable, detail-oriented, and able to work independently or within a team
5+ years of sanctions, financial crimes, compliance, or related investigative experience
Experience conducting or overseeing sanctions investigations, alert adjudication, referrals, escalations, customer/account reviews, transactional analysis, or risk-based decisioning preferred
Experience managing investigative inventory, service-level expectations, case quality, documentation standards, and analyst performance preferred
Significant project, process improvement, or operational leadership experience
Bachelor's degree and/or relevant professional qualification preferred, including Law Degree, Compliance/AML Diploma, or CAMS Certification with a Legal/Compliance/Investigations/Control/Auditing background
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Core Competencies

Demonstrates expertise in sanctions investigations, regulatory compliance, and risk-based decision-making while effectively leading and developing a team of analysts. Strong ability to manage complex investigations, ensure documentation quality, and maintain stakeholder relationships.

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