Manager, Communications

Museum of Science and Industry, Chicago; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and視on

Time off including vacation, sick, and

10 Company Holidays

401(k) with employer match

Voluntary benefits including transport

Free onsite garage parking

Job summary

The Griffin Museum of Science and Industry in Chicago seeks a skilled Communications Manager to lead donor and member communications from concept to production. You will craft donor-centered narratives and manage external affairs content across fundraising and membership initiatives.

Ideal candidates bring a Bachelor's degree and 4+ years in communications, CMS experience, and strong writing with collaboration across teams to deliver on brand and deadlines.

Qualifications

• Bachelor's degree and 4+ years in communications or non-profit environments.
• Strong writing and storytelling skills with donor-focused messaging.
• Experience with CMS and Microsoft Office/Project tools.

Responsibilities

• Lead and manage donor and member communications from concept to production.
• Develop donor-focused communications plans for fundraising and membership.
• Create external affairs content calendars and manage web content.
• Collaborate on videos and digital media with Marketing.
• Coordinate with leadership to craft proposals for major solicitations.
• Ensure consistency of language across donor communications and recognition.
• Prepare reports from data and maintain project materials.
• Occasional weekend and evening events as needed.

Skills

Strong writer

Project management

Communication

Organization

Time management

Education

Bachelor's degree

Tools

Content management system

Microsoft Office

Project

Salesforce CRM

Adobe InDesign

Photoshop

Illustrator

Job description

About Us

The Griffin Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) expose guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum of Science and Industry provide programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and math.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to MSI for family and friends, free admission to other museums, free parking in MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Museum of Science and Industry is the right place for you!

The Manager, Communications is responsible for the development and implementation of communication strategies and projects that connect donor and member audiences to the Museum, adding a fresh approach to content and delivery that will be used across all fundraising and membership initiatives.

Responsibilities

• Lead, plan, message and complete departmental communications from conception through production, collaborating with the content manager(s) in EA and Marketing staff who provide key support to ensure project meets the needs of the owner and is produced on time/on budget/on brand.
• Create collateral that "tells the story" of how Griffin MSI programs positively impact community and fulfill our mission from a donor-centered perspective.
• Develop an overarching donor communications plan that includes both fundraising and membership initiatives.
• Create, manage, and distribute External Affairs communications project calendar.
• Track pertinent institutional data, photography, mailing lists, promotion, and presentation materials for projects.
• Oversee communication to various strategic task forces and committees.
• Create and manage new system for streamlined proposal development to aid frontline fundraisers with solicitation.
• Work directly with External Affairs and Development Leadership to develop custom proposals for high-level solicitations.
• Partner with Stewardship, leadership, facilities and others to ensure consistent, approved language for new and updated donor recognition.
• With Communications/ Marketing team, collaborate on the development and creation of targeted videos used to help tell the story of funding priorities to donors.

• Create and/or edit in content management system for segmented donor and member outreach.
• Manage the content on External Affairs web pages, updating as needed.
• Collaborate with the Marketing Division on videos, digital media, and social media, requests for content on Facebook, Instagram, etc.
• Other Duties as assigned

Qualifications

• Bachelor's degree and a Minimum of four (4) years’ experience in communications or public relations and/or non-profit experience,
• Strong knowledge and experience working with a content management system is required.
• Exceptional, persuasive, and a strong writer who excels at storytelling and narrative writing.
• Must have Microsoft Office and Project skills.
• E xperience in Adobe InDesign, Photoshop, and Illustrator preferred.
• Demonstrated strong collaborative, organizational and presentation skills.
• Project management experience preferred.
• Self-motivated and highly organized.
• Strong communication, organization and time management skills.
• Familiarity with non-profit environment; Salesforce CRM experience is a plus.
• Ability to gather data, analyze information and prepare reports in a fast-paced environment, with strict deadlines, and changing priorities.
• Ability to manage confidential information with discretion.
• Ability to work occasional weekends and evening special events.

Language

• Ability to read and interpret documents such as safety rules, scripts, standard operating procedures, etc.
• Ability to speak effectively before groups of guests and employees.

Physical

• While performing the duties of this job the employee is regularly required to speak loudly and clearly
• The employee frequently is required to stand, walk, and reach with hands and arms.
• The employee occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• The employee may occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• The noise level in the work environment is usually moderate.

The salary range for this position is $70,000 - $80,000.

This fulltime position is eligible for benefits including:

• Comprehensive medical, dental, and vision plans
• An attractive time off program including vacation, sick, and personal days
• 10 Company Holidays
• 401(k) plans (Traditional and Roth) including a generous employer match
• Robust Voluntary benefit plans including transportation, legal, and many others
• Free onsite garage parking

Our Inclusion and Belonging Statement

The Griffin Museum of Science and Industry is committed to advancing diversity, equity, accessibility and inclusion across our workforce, experiences, and day-to-day operations. As Griffin MSI employees, we are each responsible for making the Museum a welcoming place externally for guests and internally for our colleagues within the scope of our roles.

Griffin MSI is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.