Manager, Commercial Integration & Onboarding

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health and wellness

Professional development opportunities

Flexible work arrangements

Collaborative and inclusive culture

Access to cutting-edge technology

Job summary

Ladders is recruiting a Manager, Commercial Integration & Onboarding to join a leader in the Healthcare space. This remote role focuses on cross-functional integration to support smooth commercial operations and Day 1 readiness.

The successful candidate will streamline Order-to-Cash workflows, improve onboarding experiences, and partner with stakeholders to scale solutions and drive continuous improvement.

Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or a related field.
• 10+ years of experience in Sales Operations, Commercial Operations, Business Analytics, CRM Administration, or related functions.
• Advanced experience leading continuous improvement, automation, and AI initiatives.
• Demonstrated ability to analyze business data and provide actionable recommendations.
• Experience presenting insights and business recommendations to leadership teams and stakeholders.
• Strong analytical, problem-solving, project management, and communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Responsibilities

• Lead critical integration workstreams for vendor credentialing and onboarding.
• Map, optimize, and manage friction points in the Order-to-Cash workflow.
• Evaluate commercial policies and execute a continuous improvement roadmap.
• Develop transition plans addressing operating model impacts and stakeholder readiness.
• Lead centralized onboarding and offboarding processes to maximize new hire productivity.
• Ensure timely Day 1 readiness for new hires, including system access and compliance training.
• Drive scalable solutions for vendor credentialing and compliance records.

Skills

Leadership

Analytics

Communication

Project management

Problem-solving

Stakeholder management

Education

Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or a related field

Tools

CRM Administration

Job description

For our client, we are seeking a Manager, Commercial Integration & Onboarding to join the team of a leader in the Healthcare space.

This role will lead cross-functional integration and onboarding efforts that support smooth commercial operations and strong Day 1 readiness. The ideal candidate will help streamline Order-to-Cash workflows, remove friction across processes, and strengthen compliance-focused onboarding experiences. This position also partners with stakeholders across the business to improve operating models, drive scalable solutions, and support ongoing continuous improvement.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Lead critical integration workstreams for vendor credentialing and onboarding
• Map, optimize, and manage friction points in the Order-to-Cash workflow
• Evaluate commercial policies and execute a continuous improvement roadmap
• Develop transition plans addressing operating model impacts and stakeholder readiness
• Lead centralized onboarding and offboarding processes to maximize new hire productivity
• Ensure timely Day 1 readiness for new hires, including system access and compliance training
• Drive scalable solutions for vendor credentialing and compliance records

Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or a related field
• 10+ years of experience in Sales Operations, Commercial Operations, Business Analytics, CRM Administration, or related functions
• Advanced experience leading continuous improvement, automation, and AI initiatives
• Demonstrated ability to analyze business data and provide actionable recommendations
• Experience presenting insights and business recommendations to leadership teams and stakeholders
• Strong analytical, problem-solving, project management, and communication skills
• Ability to manage multiple priorities and work effectively in a fast-paced environment

Benefits

• Comprehensive health and wellness programs
• Opportunities for professional development and continuous learning
• Flexible work arrangements to support work-life balance
• Collaborative and inclusive company culture
• Access to cutting-edge technology and tools

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification—your background could be exactly what this team needs.