Manager, Commercial Insights & Analytics

bdx; Franklin Lakes (NJ); On-site; USD 110,000 - 160,000; Full time

Job summary

BD is a leading global medical technology company focused on Advancing the world of health. The Manager, Commercial Insights & Analytics will lead CRM and sales performance reporting for US Specimen Management and drive analytics for key product lines in collaboration with the platform marketing team.

The role requires expertise in Salesforce.com (SFDC), Power BI and Excel, with a passion for turning data into actionable insights.

Qualifications

• Bachelor’s degree in business, analytics, or a related field.
• Strong SQL knowledge and data modeling is a plus.
• Experience leading analytics projects and cross-functional collaboration.

Responsibilities

• Lead CRM and sales analytics reporting for US SM.
• Partner with marketing and operations to translate data into insights.
• Mentor junior analysts and drive data quality and governance.

Skills

Salesforce SFDC

Power BI

Excel

Data analysis

Leadership

Education

Bachelor's degree in business, analytics, or related field

Tools

Salesforce (SFDC)

Power BI

Excel

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The Manager, Commercial Insights & Analytics will have two main leadership responsibilities for the US Specimen Management (SM) organization:

• Leading customer relationship management (CRM) and sales performance reporting for overall US SM.
• Leading commercial and market data analysis and insights reporting for key product lines / portfolios in close collaboration with the platform marketing team.

This role will partner closely with the US SM team and centralized BD teams (Sales Operations & Effectiveness, Revenue Operations, etc.) team to organize and analyze data to uncover key findings that will drive business strategies and decisions. The individual in this role should have expertise in Salesforce.com (SFDC) and Microsoft Power BI and Excel. The ideal candidate will be passionate about data, have high attention to detail, and be able to translate complex data into actionable insights and recommendations.

The Manager, Commercial Insights & Analytics will be a member of the US SM Commercial Insights & Operations team and report to the Senior Director of Commercial Insights & Operations.

RESPONSIBILITIES:

• Sales Performance & Funnel Analytics: Lead the reporting and analysis of US SM sales performance data and key performance indicators (KPIs), including, but not limited to: sales funnel / cycle progression (from lead generation to opportunities to closure), customer events, win rate, actual results vs. forecast, sales incentive programs, clinical program