Manager, Commercial Business Partner (Actuation)

Flowserve; Lynchburg (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Flowserve in Lynchburg, VA seeks a Manager, Commercial Business Partner to lead the Commercial Operations team and drive bookings growth through effective quotations, pricing discipline, and cross-functional collaboration.

The role partners with sales, operations, and engineering to ensure customer-focused execution and alignment with Flowserve standards. Requires leadership experience and strong analytical skills.

Qualifications

• Bachelor’s degree or equivalent required.
• 5+ years in inside/outside sales, commercial ops, proposals, or quotation management in industrial equipment.
• Demonstrated experience leading or coaching teams in a commercial or sales support environment.
• Strong understanding of pricing, commercial terms, contracts, and order review processes.

Responsibilities

• Lead, coach, and develop the Commercial Operations team with performance management.
• Ensure timely quotation responses and improve quote quality and conversion rates.
• Analyze quotation performance to support continuous improvement, win/loss trends.
• Oversee quotations and order reviews for technical accuracy and commercial compliance.
• Support pricing strategies, discounts, surcharges, and margin performance.
• Partner with sales, operations, and engineering to support pursuit, forecasting, reporting, and execution.
• Build strong relationships across regional/global teams to improve bookings.
• Drive effective use of CRM, quotation tools, and dashboards.

Skills

Leadership

Pricing strategy

CRM systems

Forecasting

Communication

Education

Bachelor’s degree or equivalent

Tools

CRM system

Configurator

Business systems

Job description

Company Overview:

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Role Summary:

The Manager, Commercial Business Partner leads the Commercial Operations team responsible for delivering timely, technically sound, and commercially competitive quotations for Actuation within the assigned region and product families. This role drives bookings growth, quotation effectiveness, order quality, and pricing discipline while serving as a key partner to sales, operations, and engineering. The position also ensures customer-focused execution, team development, and alignment with Flowserve commercial and operational standards. This role will support our Lynchburg, VA site and report to the Global Director, Commercial Operations (ACV).

Responsibilities:

• Lead, coach, and develop the Commercial Operations team, including performance management and accountability.
• Ensure timely response to quotation opportunities and improve quote quality, competitiveness, and conversion rates.
• Analyze quotation performance, including conversion rates and win/loss trends, to support continuous improvement.
• Oversee quotations and order reviews to ensure technical accuracy, commercial compliance, and successful handoff to operations.
• Support pricing strategy, discounts, surcharges, and margin performance in alignment with business objectives.
• Partner with sales, operations, and engineering to support project pursuit, forecasting, reporting, and execution.
• Build strong working relationships across regional and global commercial teams to leverage product capabilities and improve bookings performance.
• Drive effective use of CRM, quotation tools, and reporting dashboards to support commercial operations.

Requirements:

• Bachelor’s degree or equivalent combination of education and experience
• 5+ years of experience in inside sales, outside sales, commercial operations, proposals, or quotation management in industrial equipment.
• Demonstrated experience leading or coaching teams in a commercial or sales support environment
• Strong understanding of pricing, commercial terms, contracts, and order review processes
• Experience supporting process control, valves, automation, or related industrial markets
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Office and ability to learn CRM, configurator, and business systems

Preferred:

• Prior people management experience.
• Experience with Flowserve Actuation or Control Valves products or competing product lines
• Experience with quotation dashboards, win/loss analysis, forecasting, and CRM reporting

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Req ID : R-21281

Job Family Group : Sales

Job Family : SA Commercial Operations

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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