Commercial Operations Supervisor – MOGAS

Flowserve Corporation; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

Retirement Planning

Flexible Spending Account

Job summary

Flowserve Corporation in Houston is seeking a Commercial Operations Supervisor for MOGAS to lead the local Commercial Operations team and coordinate with global resources.

The role focuses on optimizing quote development, pricing methodologies, and timely customer responses, while mentoring Application Engineers and driving cross‑region standardization.

Qualifications

• Significant experience in commercial operations, application engineering, quotation management, or customer-facing industrial environments.
• Demonstrated leadership and people management experience.
• Strong understanding of engineered products and commercial processes.
• Experience working in a global, matrixed organization.
• Excellent communication, collaboration, and organizational skills.

Responsibilities

• Provide day-to-day supervision and leadership for the Houston-based Commercial Operations team.
• Coordinate workload distribution and resource allocation to respond to RFQs and commercial inquiries.
• Monitor team performance, quote turnaround times, and adherence to KPIs.
• Coach, mentor, and develop Application Engineers and commercial support personnel.
• Develop processes for collaboration across regions and standard work.
• Lead initiatives to standardize and automate commercial workflows and improve tooling.

Education

Bachelor's degree in Engineering, Business, or a related discipline

Tools

CRM platforms

CPQ systems

Job description

Company Overview: Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Role Summary: The Commercial Operations Supervisor, MOGAS, is responsible for providing local leadership and day-to-day management of the MOGAS Commercial Operations team. The role serves as the operational leader for Application Engineers and commercial support resources while ensuring seamless integration with global engineering and commercial resources located in other regions.

Key Responsibilities

• Provide day-to-day supervision and leadership for the Houston-based Commercial Operations team.
• Coordinate workload distribution and resource allocation to ensure timely response to customer RFQs and commercial inquiries.
• Monitor team performance, productivity, quote turnaround times, and adherence to established KPIs.
• Coach, mentor, and develop Application Engineers and commercial support personnel.
• Promote a culture of accountability, continuous improvement, collaboration, and customer focus.
• Develop and implement operating processes that enable effective collaboration between Houston-based personnel and Application Engineers located in other countries.
• Establish standard work, communication protocols, escalation paths, and handoff procedures across regions.
• Drive consistency in quote development, technical reviews, pricing methodologies, and customer communication practices.
• Lead initiatives to eliminate organizational silos and ensure a "one team" approach across global resources.
• Facilitate regular global team reviews and knowledge-sharing sessions.
• Identify opportunities to simplify, standardize, and automate commercial workflows.
• Develop process documentation, work instructions, governance models, and training materials.
• Partner with business systems teams to improve utilization of commercial tools, CRM platforms, CPQ systems, and reporting capabilities.
• Ensure compliance with corporate policies, commercial procedures, delegation of authority requirements, and applicable regulations.
• Support continuous improvement projects focused on productivity, quality, and customer responsiveness.
• Support the team in evaluating and preparing customer RFQs from both technical and commercial perspectives.
• Ensure accurate, competitive, and profitable quotations are delivered on time.
• Collaborate with Sales, Product Management, Manufacturing, and Supply Chain to determine optimal quotation strategies.
• Facilitate resolution of commercial and operational issues that may impact customer commitments.
• Support critical customer opportunities and strategic projects when escalation or leadership involvement is required.
• Serve as the primary local commercial operations leader for the Houston organization.
• Foster strong collaboration among Sales, Operations, Engineering, Product Management, Customer Service, and Manufacturing teams.
• Communicate business priorities and operational needs across functions.
• Establish and monitor KPIs related to:
• Quote turnaround time
• Win rate
• Productivity
• Process compliance
• Customer responsiveness
• Training and capability development
• Prepare and present regular business reviews and operational performance reports to Commercial Operations leadership.
• Recommend organizational improvements based on performance data and business needs.

Qualifications

• Bachelor's degree in Engineering, Business, or a related discipline.
• Significant experience in commercial operations, application engineering, quotation management, or customer-facing industrial environments.
• Demonstrated leadership and people management experience.
• Strong understanding of engineered products and commercial processes.
• Experience working in a global, matrixed organization.
• Excellent communication, collaboration, and organizational skills.

What We Can Offer You At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in.

• Competitive Salary
• Medical, Dental & Vision Insurance
• Retirement Planning & Financial Wellness Resources
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Short- and Long-Term Disability
• Parental Leave
• Life, Supplemental Life, Child, Spousal, and AD&D Insurance
• Benefits vary by job, location and/or collective bargaining agreement.

Req ID : R-21184

Job Family Group : Sales

Job Family : SA Commercial Operations

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.