Senior Commercial Operations Lead - Quotation Strategy & Growth

Flowserve US Inc; Lynchburg (VA); On-site; USD 137,000 - 206,000; Full time

Job summary

Flowserve US Inc. is seeking a Manager, Commercial Business Partner to lead the Commercial Operations team in Lynchburg, VA. The role drives timely, technically sound quotations and pricing discipline, partnering with sales, operations, and engineering to improve bookings and margins.

Reporting to the Global Director, Commercial Operations, ACV, the position emphasizes customer-focused execution, team development, and cross-functional collaboration within Flowserve Actuation offerings.

Qualifications

• Bachelor’s degree or equivalent with 5+ years in sales/commercial operations.
• Experience leading or coaching teams in a commercial or sales support environment.
• Strong knowledge of pricing, terms, contracts, and order review processes.
• Experience in process control, valves, automation, or related industrial markets.
• Strong analytical, organizational, and communication skills.
• Proficient in Microsoft Office and CRM learnability.

Responsibilities

• Lead, coach, and develop the Commercial Operations team, including performance management and accountability.
• Ensure timely response to quotation opportunities and improve quote quality, competitiveness, and conversion rates.
• Analyze quotation performance, including conversion rates and win/loss trends, to support continuous improvement.
• Oversee quotations and order reviews to ensure technical accuracy, commercial compliance, and successful handoff to operations.
• Support pricing strategy, discounts, surcharges, and margin performance in alignment with business objectives.
• Partner with sales, operations, and engineering to support project pursuit, forecasting, reporting, and execution.
• Build strong working relationships across regional and global commercial teams to leverage product capabilities and improve bookings performance.
• Drive effective use of CRM, quotation tools, and reporting dashboards to support commercial operations.

Skills

Inside sales

Outside sales

Commercial operations

Quotation management

Pricing

CRM

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Configurator

Business systems

Job description

Flowserve US Inc. is seeking a Manager, Commercial Business Partner to lead the Commercial Operations team in Lynchburg, VA. The role drives timely, technically sound quotations and pricing discipline, partnering with sales, operations, and engineering to improve bookings and margins.

Reporting to the Global Director, Commercial Operations, ACV, the position emphasizes customer-focused execution, team development, and cross-functional collaboration within Flowserve Actuation offerings.