Manager, Commercial Analytics

Harrow; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Harrow is seeking a Manager, Commercial Analytics to own end-to-end reporting for the Commercial Operations team. You will build KPI dashboards, track territory performance, and analyze brand trends, reporting to the Sr. Director, Business Insights & Analytics.

The role partners with Commercial, Finance, and Market Access, supports incentive compensation cycles, ensures data quality, and mentors junior analysts as the team expands.

Qualifications

• 5+ years in commercial analytics, pharma/biotech preferred.
• Strong Power BI, DAX, and data modeling skills.
• Proficient in SQL with pharma data sources.
• Experience with KPI development and reporting to stakeholders.
• Background in ophthalmic or rare diseases preferred.
• Experience with hub or SP data preferred.

Responsibilities

• Deliver end-to-end commercial analytics reporting with KPIs and territory data.
• Design and maintain Power BI dashboards connected to Harrow data sources.
• Define KPI definitions with Commercial, Finance, and Market Access.
• Ensure QA and validation across all reports.
• Support IC design, administration, and reporting.
• Mentor and grow junior analytics team members.
• Partner with leadership to expand analytical capabilities.

Skills

Power BI

DAX

Data modeling

SQL

KPI development

Stakeholder reporting

Pharma data

Specialty data

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Fabric

Job description

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE®
• A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM
• A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Manager, Commercial Analytics

Harrow | Reports to: Sr. Director, Business Insights & Analytics

Position Summary

The Manager, Commercial Analytics owns end-to-end delivery of commercial analytics reporting for Harrow’s Commercial Operations team, including KPI dashboards, territory performance tracking, and brand-level trend analysis. Reporting to the Sr. Director, Business Insights & Analytics, this role serves as a key analytical partner to Commercial, Finance, and Market Access, supporting field performance management, executive decision-making, and incentive compensation (IC) administration.

Core Responsibilities

• Own end-to-end delivery of commercial analytics reporting, including weekly and monthly KPI dashboards, territory performance tracking, and brand-level trend analysis.
• Design and maintain Power BI dashboards and data models connected to the Harrow Data Warehouse, specialty pharmacy feeds, and claims data sources.
• Develop and socialize new KPI definitions in partnership with Commercial, Finance, and Market Access stakeholders.
• Ensure data quality and accuracy across all reporting outputs, establishing and maintaining QA and validation processes for all reports.
• Serve as the primary analytical resource for ad hoc data requests from Sales, Commercial Operations, and executive leadership.
• Support incentive compensation (IC) design, administration, and reporting during IC cycles and other high-demand periods.
• Partner with the Sr. Director, Business Insights & Analytics to build new analytical capabilities and support the team’s expansion into additional strategic priorities.
• Provide mentorship and support to junior analytics team members as the function grows.

Qualifications & Requirements

• Bachelor’s degree required; Master’s degree preferred in Analytics, Business, Life Sciences, or a related field.
• 5+ years of experience in commercial analytics, including 1+ years within pharma or biotech.
• Strong proficiency in Power BI, including DAX and data modeling.
• Proficiency in SQL.
• Experience working with pharmaceutical commercial data sources (e.g., specialty pharmacy, 867 data, IQVIA/Symphony).
• Demonstrated experience in KPI development and stakeholder reporting.
• Experience with Microsoft Fabric or cloud data warehouse platforms preferred.
• Specialty ophthalmic or rare disease background preferred.
• Experience with hub or specialty pharmacy (SP) data preferred.