Manager, Commerce

Starcom; Chicago (IL); On-site; USD 75,050 - 107,835; Full time

Benefits offered by this job

Paid time off

401k plan

Health insurance

Flexible options

Job summary

Starcom in Chicago seeks a Commerce Manager to lead and optimize client ecommerce efforts across major marketplaces. You will supervise a dedicated team, align strategies with client objectives, and drive Amazon growth initiatives.

The role blends strategic planning with hands-on execution, requiring strong analytics, cross‑functional collaboration, and meticulous process management to deliver measurable outcomes for brands.

Qualifications

• Bachelor’s degree or higher in marketing, business, or a related field.
• 2+ years of media management experience with emphasis on Commerce platforms.
• 1+ years hands-on experience managing Commerce-based media buys.
• Experience with Amazon and/or Walmart DSPs.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Direct and manage daily workflow of all Commerce campaigns.
• Oversee AMS Paid Search and AMG services strategies.
• Develop end-to-end ecommerce strategy with clients.
• Provide performance reporting with insights and optimization recommendations.
• Participate in budgeting and testing of new partners or tech.
• Conduct monthly client billing audits.

Skills

Commerce platforms

Analytics

Leadership

Communication

Education

Bachelor’s degree or higher

Tools

AMS

AMG

Job description

Company Description

Starcom is the world's first standalone media agency, a storied innovator that continues to lead the way for many of the world's best brands.

Company Description

Starcom is the world's first standalone media agency, a storied innovator that continues to lead the way for many of the world's best brands.
Starcom has long been the professional birthplace and proving ground for marketing leaders – CEOs, CMOs, sales leaders, and technology pioneers – and we continue to drive the industry with peerless talent and relentless innovation.
From the start, we've known that achieving growth for our clients requires understanding and connecting with real people where they live and work, in ways they value.
In an AI era, we remain "Guided By Humanity," a phrase that describes our foundational belief that human expertise must remain in the driver's seat, supported by the best processes and technology.
With our proprietary capabilities and Publicis Media's industry-leading resources and clout, we create ideas that move people and drive transformative business outcomes for brands.
Overview

The Commerce Manager is responsible for building and maintaining an effective and productive relationship with assigned client(s). The Manager will supervise a dedicated team in the creation, optimization, and execution of client’s Commerce initiatives. This position requires a “hands-on” manager with astute attention to process and detail, who possesses the ability to apply this detailed knowledge to actionable insights and recommendations.Particularly as they relate to the client's Amazon growth and acceleration strategy. The Manager have expereince with major online marketplaces and related tools.
Thisposition is both strategic and tactical in scope and requires the ability to apply detailed Commerce knowledge to actionable insights and recommendations. They will assist the Associate Media Director and Director in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.
Responsibilities

• Direct and manage the daily workflow of all Commerce campaigns, including proposal development, campaign activation & maintenance, and post-buy recaps
• Assist in overseeing the client's strategy and growth ofAmazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP
• Become a Commerce subject matter expert for internal and external participants by staying ahead of Commerce trends
• Partner with Associate Director to build end-to-end ecommerce strategy and plans for the client
• Collaborate with direct reports, colleagues, and peers across the organizationto provide insight and recommendations
• Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
• Drawing on previous experiences, uses a variety of approaches to identify client needs and exceeding their expectations
• Understands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obvious
• Identify patterns and trends that relate to a particular situation and uses that knowledge to come up with creative solutions
• Provides performance reporting against client goalswith insights and optimization recommendations
• Develop budget and performance projections for testing new partners or technology
• Conduct monthly client billing audits
• Partner with Associate Director to develop processes for improved workflow within Starcom and between agency partners and vendors
• Maintain stellar relationships with the vendor partners to further advance Starcom as a preferred client partner
• Provide formal training to new team employees
• Work to master, identify, and communicate trends in search and in client industries

Qualifications

• Bachelor’s degree or higher preferred, preferably in marketing, advertising, business, engineering, statistics, economics, sociology, or equivalent
• 2+ years of media management experience with an emphasis on Commerce platforms
• 1+ years hands-on experience managing and optimizing Commerce-based media buys
• Experience with Amazon and/or Walmart DSPs
• Experience with Instacart, DoorDash, Uber Eats and Criteo are not required but a plus
• Experience in applying search to brand-building & direct response initiatives
• Strong analytics, organizational, and communication skills
• Previous leadership/management experience is preferred
• Excellent communication and organizational skills
• Ability to work independently and collaboratively with diverse groups
• Proficiency in Microsoft Office including Exceland PowerPoint as well as other equivalent programs and as appropriate specific industry tools and technology
• A proven ability to multi-task and manage multipleprojects effectively and work well under pressure to deliver high-qualitywork within tight deadlines
• Exceptional critical thinking and problem-solvingabilities with the ability to think unconventionally in proposing solutions

Additional Information

Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Benefits

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $107,835.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/31/2026.